About The Position

Neat is seeking a Small Business Account Manager to lead sales efforts in South Florida. This role reports to the Small Business Sales Director and is responsible for driving growth by identifying new customers in the small business segment. The position involves leveraging regional networks to uncover new business, attending events, and acting as an ambassador for Neat. The Account Manager will evaluate territory and vertical opportunities, proactively manage their area of responsibility, stay updated on market trends and competitor landscapes, and provide market insights to product and development teams. Additionally, the role includes acting as a trusted colleague, mentoring and coaching team members, and defining, designing, and iterating sales processes to support the company's hyper-growth.

Requirements

  • Must have extensive experience engaging with channel partners and DMRs
  • Knowledge of working with distributors and understanding of their process
  • Experience with field sales; effectively and efficiently traveling within your region
  • Ability to effectively communicate, engage, influence, and persuade high-level executives
  • Extensive experience in driving effective sales practice in small business accounts
  • Regional experience of commercial customers in the small business segment
  • Scaling a fast-growth technology business a must
  • Designing strategic go-to-market plans
  • Developing new business, a track record in growing new business areas
  • A proven background in sales from the b2b tech industry.

Nice To Haves

  • Knowledge of the video conferencing a plus but not a requirement
  • Deeply familiar with engaging with channel partners and DMRs (direct market resellers)
  • Energized in fast-paced environments
  • At your best when given the freedom to define your own path
  • Inspired by making a difference to the way the world works
  • Excited about creating work environments that are inclusive for everyone
  • Interested in operating in an honest and feedback-driven culture
  • Humble and ready to make mistakes, learn from them together and grow as a Neat team
  • Hungry to win, while remaining conscious of doing right by your colleagues and customers

Responsibilities

  • Driving continued growth for Neat, by identifying new customers in the small business segment.
  • Leveraging the network in the region to uncover new business, attending events and acting as an ambassador for Neat.
  • Evaluating territory and vertical opportunities, taking ownership of the pro-active approach for your area of responsibility.
  • Keeping updated of market trends, understanding competitor landscape and opportunities.
  • Feeding market insight back to the product and development teams, providing a vital 360 degree view of the region’s opportunity.
  • Acting as a trusted colleague within your team, providing mentorship and coaching.
  • Defining, designing and iterating our sales processes, ensuring Neat is ready for the next stage of our hyper-growth.

Benefits

  • Opportunity to represent our brand directly to global audiences
  • Play a key role in how customers experience Neat
  • Contribute to a positive force for progress as the world moves to a new way of working
  • Be part of shaping the future of the changing workplace
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