Small Business Account Executive

NextivaScottsdale, AZ
Onsite

About The Position

Redefine the future of customer experiences. One conversation at a time. At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation. Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are. If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.

Requirements

  • 2+ years of proven inside sales success in a fast-paced, high-activity sales environment.
  • Experience owning discovery conversations, product demos, and closing activities with small business customers.
  • Proven success managing a sales pipeline in Salesforce CRM with strong documentation and forecasting discipline.
  • Skilled in consultative selling, customer discovery, objection handling, and aligning solutions to measurable customer outcomes.
  • Demonstrated ability to create urgency, maintain deal momentum, and consistently achieve monthly and quarterly sales quotas.

Nice To Haves

  • 1+ years selling UCaaS, CCaaS, SaaS, PaaS, or similar technology solutions.
  • Experience selling to small business or commercial customers with 20 employees or fewer.
  • Comfort using AI-supported sales tools to prepare, personalize outreach, and improve sales performance.
  • Strong operational rigor, attention to detail, and commitment to disciplined follow-through.

Responsibilities

  • Maintain disciplined, high-energy outbound activity to fill your pipeline and consistently achieve or exceed your monthly and quarterly quotas.
  • Lead engaging, high-quality discovery conversations to uncover customer goals, pain points, and desired business outcomes, becoming a trusted advisor right from the start.
  • Clearly communicate Nextiva’s value, driving urgency and excitement around solutions that help customers grow revenue, improve customer satisfaction, and streamline operations.
  • Manage deals proactively, swiftly moving opportunities forward by setting clear next steps, timelines, and expectations.
  • Deliver compelling, outcome-focused product demos tailored to each customer, showcasing how Nextiva’s solutions will transform their business.
  • Keep your pipeline and Salesforce documentation spotless, enabling accurate forecasting and proactive decision-making.
  • Use AI-supported sales tools (ChatGPT, Nextiva’s internal resources) to sharpen your pitch, refine your discovery, overcome objections, and accelerate your sales cycle.
  • Continuously test new sales tools and techniques to enhance your productivity, customer engagement, and selling effectiveness.

Benefits

  • Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage
  • Life, disability, and supplemental indemnity plans
  • Flexible Time Off for salaried employees, PTO for hourly employees, Paid Sick Time, Paid Parental Bonding Leave, and holiday pay
  • 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA
  • Employee Assistance Program (EAP) and comprehensive wellness initiatives
  • Access to ongoing learning and development opportunities and career advancement
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