Slot Technician

PENN Entertainment • Charles Town, WV

18h • Onsite

About The Position

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

Requirements

• Must be at least 21 years of age.
• High school diploma or GED
• Experience with Microsoft Office including Excel, Word, Outlook, etc.
• Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals.
• Ability to read and communicate verbally in English.
• Written communication skills in in English may also be required.
• Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Obtain and maintain a license by the WV Racing Commission and/or WV Lottery as may be required for this position.
• Successfully complete and maintain certification in the Beverage Service Program (TIPS and TOPS) as may be required for this position.

Responsibilities

• Troubleshoot and repair any and all related equipment without assistance
• Analyze manufacturer's design flaws and recommend solutions.
• Perform job duties in a safe manner; report any potential safety hazards to management staff.
• Performs repairs and preventative maintenance of all gaming machines, and other technical equipment or operations related equipment, including cleaning machines and overhauls.
• Answers service calls and notify proper personnel to service customer if the Technician cannot address the problem.
• Observe all video lottery regulations and company policies and procedures.
• Maintain the integrity of the operation and related equipment and secure all company assets and property at all times.
• Responsible for the security of keys, radio and data system cards.
• Responsible for completing all regulatory and company operational logs/forms correctly, i.e, meal books
• Work with other Technicians, Management Staff and Floor Attendants to insure gaming machines, and data system monitoring equipment are in proper working order and all customer needs are satisfied.
• Complete video lottery terminal Inactive Machine logs, parts logs, etc.
• Tag repairable parts noting appropriate information.
• Circulate through the assigned area replacing broken or burned out bulbs and other gaming machine parts.
• Will advise Management Team in developing/teaching advanced electronic repairs.
• Assist patrons by explaining how the video lottery terminal plays and pays, directions and other requests.

Benefits

• wellness programs designed to support our team members' financial, physical, and mental well-being
• day-one medical coverage
• 401(k) matching
• annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED