Slot Technician - Part Time

Hollywood Casino at Penn National Race Course•Grantville, PA

12d•Onsite

About The Position

WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK. Responsible for the overall maintenance and repair of slot machines, slot systems, and related equipment; peform routine maintenance on machines in order to assist in reaching profitability, guest satisfaction, workforce strength, and compliance goals.

Requirements

High School Diploma/GED; Associate’s/Technical Degree in a technical or related field preferred; 1-2 years of experience in a technical or computer related field or prior experience with slot machines; or equivalent combination of education and experience.
Must have the ability to read, write, and speak English.
Must have the ability to respond to common inquiries or complaints from guests.
Must have the ability to read and interpret documents, such as operating and maintenance instructions and manuals.
Must have the ability to present information and respond to questions from employees and guests.
Must have the ability to read, analyze, and interpret technical procedures.
Must have the ability to write reports.
Must have the ability to perform basic math skills.
Must have the ability to identify problems, collect data, analyze, and draw valid conclusions.
Must have the ability to interpret an extensive variety of technical instructions in mathematical or diagram form.
Must have the ability to solve practical problems and deal with a variety of situations.
Intermediate computer knowledge; competent in Microsoft Office applications.
Must qualify for any credentialing requirements of the Pennsylvania Gaming Control Board.

Nice To Haves

Associate’s/Technical Degree in a technical or related field preferred
prior experience with slot machines

Responsibilities

Diagnose and repair all technical problems associated with slot machines and related equipment.
Perform routine maintenance on all slot machines and related equipment per manufacturer's specifications.
Diagnose and repair all technical problems associated with ACSC slot system and the central control computer server system.
Install, remove, and modify slot machines and related equipment as directed, including full preparation of slot machines for play.
Generate computer reports relating to slot performance and maintenance, as required.
Assist with guest service problems and inquiries.