Slot Technician II

NNGE • Flagstaff, AZ

3d

About The Position

Under general direction from the Slot Tech Supervisor, Slot Supervisor, Slot Tech Manager and/or Director of Slot Operations, promotes a positive customer experience by repairing and monitoring the performance of the slot machines to ensure the games are operational. Assist patrons and associates in resolving immediate problems such as jams, tilts, jackpots, player tracking on-line problems, and replaces parts in a prompt and courteous manner and according to established policies, procedures, regulations and ordinances.

Requirements

• General direction from Slot Tech Supervisor, Slot Supervisor, Slot Tech Manager and/or Director of Slot Operations.
• Promote a positive customer experience.
• Ensure games are operational.
• Prompt and courteous replacement of parts.
• Adherence to established policies, procedures, regulations, and ordinances.

Responsibilities

• Repair and monitor the performance of slot machines to ensure games are operational.
• Assist patrons and associates in resolving immediate problems such as jams, tilts, and jackpots.
• Troubleshoot and resolve player tracking on-line problems.
• Replace parts in a prompt and courteous manner.
• Adhere to established policies, procedures, regulations, and ordinances.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed