Slot Technician I (Grave Shift) - Lincoln

Ho-Chunk, Inc.•Lincoln, NE

1d•Onsite

About The Position

The Slot Technician I is responsible for the installation, repair, relocation, and preventive maintenance of slot machines and related equipment. This position ensures minimal downtime, compliance with regulations, and an exceptional guest experience. WarHorse Gaming is a gaming and entertainment division of Ho-Chunk, Inc., developed in partnership with the Nebraska Horsemen’s Benevolent and Protective Association (HBPA). The company is responsible for managing the expansion of casino gaming at Nebraska’s historic horse racing venues, with properties in Lincoln, Omaha, and South Sioux City. WarHorse Gaming blends state-of-the-art casino operations with local economic development and community impact. Rooted in Tribal values and driven by guest experience, WarHorse aims to create premier destinations that elevate entertainment in the region. Our work is guided by our core NATIVE values: Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska. Accountable – To always do what’s right. Team-Focused – For inclusive progress. Innovative – In creating solutions. Visionary – In our purpose and direction. Excellence – Through learning and performance.

Requirements

Must be 21 years of age or older
High school diploma or GED
One (1) year of experience as a Slot Technician or in a related field
Experience with slot machines, electronics, or PC technical systems (degree or certification preferred)
Proficiency in Microsoft Office Suite and slot systems
Strong organizational, problem-solving, and analytical skills
Ability to interact with mobile devices and touchscreen technology
Ability to secure and maintain NE Gaming License

Nice To Haves

Prior use of smartphones and/or tablet applications
Demonstrated ability to train others

Responsibilities

Perform preventive maintenance to ensure slot machine serviceability and maintain repair records.
Maintain equipment to approved standards and schedules, striving for maximum game uptime.
Assist guests with property and game information as needed.
Perform urgent repairs and maintenance in accordance with manufacturer guidelines and departmental procedures.
Inspect all new machines and conversion kits prior to installation on the gaming floor.
Collaborate with Slot Operations and management to ensure smooth technical operations.
Troubleshoot and repair electronic gaming equipment down to the component level.
Communicate technical issues clearly to team members and management.
Investigate and resolve slot variances in compliance with company policies.
Secure all company-issued items (keys, radios, devices) and follow company safety standards.
Attend required training sessions.
Comply with the Company Compulsive and Problem Gambling Plan, including regulations regarding service to minors and intoxicated persons.
Perform additional duties as assigned.