Slot Operations Manager

BISHOP PAIUTE TRIBE DBA WANAAHA CASINO•Bishop, CA

2d•Onsite

About The Position

The Slot Operations Manager is responsible for the performance, personnel, and administration of the Slot Technical Team. As a solid leader and positive representative of Wanaaha Casino, the Slot Operations Manager will lead the Slot Technical Team to achieve the Slot Department’s goals and objectives in a timely and efficient manner while maximizing revenue opportunities and delivering excellent customer service.

Requirements

Must be 21 years of age, or older.
High School Diploma, HSED, or GED is required.
Must possess a valid Driver’s License.
Minimum of five (5) years of Slot technical experience.
Minimum of three (3) years of Slot technical management experience.
Ability to work flexible schedules include days, weekends, afternoons, and holidays.
To perform this job successfully, an individual must be able to satisfactorily perform job duties, demonstrate excellent work habits, deliver superior service to internal and external guests, exhibit the highest degree of professionalism, ethics, and integrity, and comply with all governing policies and procedures.
Maintain a high degree of professionalism in the workplace, including appearance, communication, attendance, reliability, and teamwork.
Maintain a high level of organization, including an orderly and neat work area and excellent time management skills, leading to the highest levels of productivity.
Demonstrate a desire to succeed and willingness to help others succeed.
Participate in open communication and provide feedback to management regarding operations, staffing, personal development and operational productivity.
Serve as a contributing Team Member of the Casino, enhancing the Casino’s operations in all its business endeavors.
Ability and willingness to attend additional trainings or conference.
Must meet and qualify for a Bishop Paiute Gaming License.
Must pass an extensive background check.
Must pass pre-employment drug test.

Nice To Haves

Bachelor’s Degree preferred.
Electrical and project management experience preferred.
Relevant combination of experience and education may satisfy education experience.

Responsibilities

Plan and oversee slot projects including all relocations, removals, conversions, installations and upgrades.
Oversee the Slot technical operation on a day-to-day basis.
Coordinate gaming device deliveries and installations with gaming vendors, process required documentation and check new, converted, and moved slot machines for audit and data processing purposes.
Plan and oversee the installation of electrical, CAT 5 and fiber optic lines on the gaming floor.
Assist in the design of the slot floor layout.
Assist in the development and management of the slot department budget.
Evaluate the investigation of all slot cheating attempts, percentage malfunctions and substandard equipment within the Casino operations area.
Hire, train, supervise, schedule and assign tasks to all slot technical Team Members.
Analyze and evaluate new gaming equipment on the market and submit recommendations to the Director of Casino Operations and/or General Manager.
Draft Slot Department technical policies.
Instruct Slot Department personnel on policies and procedures.
Maintain staffing efficiency through interviewing, selecting, hiring, training, scheduling, developing, rewarding, disciplining and recommending promotions and terminations, as necessary.
Assign responsibilities to slot technical personnel on each shift and ensure duties are completed in accordance with company policies, procedures and internal controls.
Plan and coordinate special projects and make assignments to project teams.
Maintain a good working relationship with vendors in order to acquire prompt technical support and receive information of new products in a timely manner.
Enforce company policies, procedures and performance standards.
Ensure accurate completion of daily reports and logs.
Maintain working knowledge of all local jurisdictional Gaming Laws (Tribal, Federal, State, and Local) and attendant regulations as well as company Internal Controls.
Maintain a working knowledge of all games in order to perform repairs and/or preventative maintenance.
Develop, implement and review the slot product and processes.
Conduct effective analysis and report on slot products to maximize revenue and protect company assets.
Other duties as assigned.