Slot Floorperson - Part Time

Bally's Chicago•Biloxi, MS

8d•Onsite

About The Position

This is a part-time Slot Floorperson position. The role involves ensuring adherence to Hard Rock's policies and procedures, complying with state gaming regulations, and providing excellent guest service. Responsibilities include responding to machine alerts, managing the player's club, processing jackpot payouts, performing minor machine repairs, and maintaining a clean work environment. The position requires a high energy level, good judgment, and strong communication skills to interact effectively with both staff and guests. The ability to work various shifts, including weekends and holidays, is also necessary.

Requirements

General working knowledge of Slot Department operations.
Must project a professional and positive image.
High energy level.
Good judgment and common sense.
Ability to deal with people in a manner which shows sensitivity, tact, and professionalism.
Ability to work all shifts to include weekends and holidays also work 6-day work weeks when required.
Excellent interpersonal and communication skills (oral & written).
Must be able to communicate clearly and effectively with all Hard Rockers and guests.
Ability to understand and promulgate written memos, instructions, regulations.
Basic knowledge of mathematics. Must be able to add, subtract, multiply and divide.

Responsibilities

Abide by Hard Rock's policies, procedures, internal controls, and courtesy guidelines.
Perform all duties in accordance with state gaming regulations.
Quickly answer illuminated candle lights on slot machines.
Enroll new guests in the Encore players club.
Maintain and continually update knowledge of regulations set forth by the Mississippi Gaming Commission and the Mississippi State Tax Commission regarding attendant regulations.
Verify and pay Hand Pay Jackpots according to jackpot payout policies and procedures.
Safeguard company assets assigned.
Complete W2G Form for taxable Jackpots.
Make minor repairs on slot machines.
Maintain knowledge of property information & memorabilia.
Maintain cleanliness of assigned work area.
Ensure making card for guests as outlined by departmental performance standards.