Slot Attendant

MOHAWK CASINO•Town of Bombay, NY

3d•$0 - $10•Onsite

About The Position

Candidate must provide a friendly, helpful and courteous manner when dealing with our guests and fellow associates. The Slot Attendant is a personal representation of the service and overall hospitality of the Mohawk Gaming Enterprises. Responsible for executing the Three Feathers Guest Service Standards to provide an excellent guest service experience while ensuring compliance with company and departmental policies and procedures to safeguard company gaming assets.

Requirements

High School diploma or general education degree (GED); or at least one year in work related experience in a guest service environment.
Class III License
Must obtain and maintain a New York State certification and St. Regis Mohawk Tribal Gaming Class III License which requires a criminal background check to be used solely for employment purposes.
Successful candidates for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed.

Responsibilities

Exhibits a friendly, helpful and courteous manner when dealing with the public and fellow associates.
Oversee all guest activity that takes place in the slot gaming areas.
Required to learn and utilize Apple iPod with accompanying software known as “Kai” to ensure a high quality of guest service.
Ensure compliance with company and departmental policies and procedures.
Safeguards assigned gaming assets.
Ensure gaming area is clean and safety compliant.
May performs paper refills and jams on machines and/or notifies Slot Tech or Slot Tech Manager if more in-depth repair is needed.
Handle guest transactions, such as cash and pay-outs, including taxable jackpots as per SOPs and other transactions required.
Exhibit good oral communication skills.
Requires the ability to work flexible hours, be reliable and responsible for scheduled shifts.
Other duties as necessary to improve guest service and operational needs.