Slot Attendant
About The Position
To pay jackpots and hand pays, fill and service slot machines and assist guests with change. Provide First-Response Guest Service: Greet guests, respond to initial inquiries, and provide accurate information about the department and other property services. Promote Property Offerings: Share information about the Casino & Hotel, events, loyalty program, and entertainment offerings to enhance the guest experience. Complete Slot Transactions Accurately: Process slot transactions with friendly, efficient service while maintaining accuracy and compliance. Process Jackpots & Hand-Pays: Pay and document jackpots and hand-pays with precision, following all required procedures. Fill & Service Slot Machines: Perform fills and routine servicing of slot machines to support uninterrupted operations. Support Change & Guest Requests: Support guests with change requests and other service-related needs in a timely manner. Complete Required Logs & Documentation: Complete daily slot logs and all required paperwork accurately and on time. Perform Other Assigned Duties: Complete additional responsibilities as assigned to support departmental operations.
Requirements
- High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
- Six (6) months experience handling multiple cash transactions on a daily basis.
- Six (6) months of guest service experience.
- Demonstrated ability to perform accurate calculations and apply basic math skills in daily tasks.
- Proven computer proficiency and ability to learn and use required systems and applications.
- Ability to stand and walk for extended periods of time.
- Capable of managing multiple tasks and priorities efficiently in a fast-paced environment.
- Ability to maintain effective working relationships with personnel at all levels of the organization.
- Ability to communicate clearly and professionally using a two-way radio.
Nice To Haves
- Previous Slot Attendant experience
- SDS, IGT, CMP, Everi
- Snoqualmie Tribal Member/Native American preference in hiring, in compliance with the Snoqualmie Tribal Employment Rights Ordinance (TERO).
- Must obtain and maintain a Gaming License from the Snoqualmie Gaming Commission.
- Pre-employment drug testing is required for all positions. The use of marijuana will not disqualify an applicant for positions in any department other than Transportation (Valet, Driver I). DOT panel testing is required for the Driver position
Responsibilities
- Provide First-Response Guest Service: Greet guests, respond to initial inquiries, and provide accurate information about the department and other property services.
- Promote Property Offerings: Share information about the Casino & Hotel, events, loyalty program, and entertainment offerings to enhance the guest experience.
- Complete Slot Transactions Accurately: Process slot transactions with friendly, efficient service while maintaining accuracy and compliance.
- Process Jackpots & Hand-Pays: Pay and document jackpots and hand-pays with precision, following all required procedures.
- Fill & Service Slot Machines: Perform fills and routine servicing of slot machines to support uninterrupted operations.
- Support Change & Guest Requests: Support guests with change requests and other service-related needs in a timely manner.
- Complete Required Logs & Documentation: Complete daily slot logs and all required paperwork accurately and on time.
- Perform Other Assigned Duties: Complete additional responsibilities as assigned to support departmental operations.
Benefits
- 100% employer-paid medical, dental, vision, and prescription coverage, plus competitive family rates starting after 60 days
- 401(k)
- Employer-paid life insurance
- Long-term disability
- Generous PTO: Accrue 21 days of PTO in your first year, growing to 33 days after five (5) years, with an option to cash out twice annually.
- Free meals
- Parking
- Paid breaks
- 40c/gallon gas discount
- Exciting giveaways like concert and sports tickets.
- Tuition reimbursement
- Certification programs
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
