Sleep Coach
About The Position
Ashley Furniture is looking for sharp, enthusiastic, and customer-focused individuals to join our team as Sleep Coaches. Whether you're just starting out, re-entering the workforce, or bringing years of experience, there’s a place for you at Ashley Furniture. Join us in shaping the future as a Dream Maker — one night of better sleep at a time. This is more than just a retail job — it’s your opportunity to make a meaningful impact by helping customers find the perfect sleep solutions through our advanced sleep technologies, mattress fittings, and personalized recommendations, all while building a rewarding career with the #1 name in home furnishings, décor, and bedding. Ashley Furniture is a leader in the home furnishings industry, dedicated to providing stylish, high-quality products and exceptional customer service. We believe in fostering a positive work environment where our team members can thrive and grow. We proudly operate over 75 locations across: Virginia, Maryland, Pennsylvania, Delaware, New Jersey, New York, New Hampshire, and Massachusetts.
Requirements
- Passion for customer service and improving lives through better sleep
- Strong communication and active listening skills
- Team-oriented mindset with a willingness to learn and grow
Nice To Haves
- Retail sales or leadership experience preferred
- Furniture/Selling experience is a PLUS, but not required
- Bilingual candidates are a PLUS!
Responsibilities
- Complete a comprehensive, hands-on sales training program focused on understanding sleep needs and sleep conditions
- Educate customers on Ashley’s full range of mattresses, pillows, and sleep products
- Provide personalized recommendations based on each customer’s comfort and lifestyle needs
- Deliver exceptional customer service with integrity, empathy, and professionalism
- Create a welcoming and engaging in-store environment
- Consistently meet and exceed personal and team sales goals
- Partner with visual and operations teams to maintain a clean, efficient, and inviting showroom
- Champion an exceptional guest experience from greeting through post-sale follow-up
- Assist in resolving customer concerns with professionalism and care
Benefits
- medical
- dental
- vision
- 401(k)
- Exclusive employee discounts on furniture, décor, and mattresses
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
