Slab Gallery Associate

Construction Resources•Charleston, SC

1d•Onsite

About The Position

The Slab Gallery Associate assists the Slab Gallery Manager with daily gallery operations, supporting an exceptional customer experience while maintaining accurate inventory, operational efficiency, and a safe, organized showroom. The role serves homeowners, designers, builders, fabricators, and contractors, and collaborates with Sales, Scheduling, Purchasing, Fabrication, and Operations teams. The position is onsite in a Construction Resources manufacturing, production, or office environment; further location details are provided during the interview process. Starting wage depends on factors including the position, location, education, training, and experience.

Requirements

High school diploma or equivalent.
At least 3 years of retail, showroom, warehouse, or operations management experience.
Strong customer service and relationship-building skills.
Excellent communication and organizational abilities.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office and inventory management software.

Nice To Haves

Bachelor’s degree in business, management, or a related field.
Experience in the stone, countertop, flooring, cabinetry, building materials, or home improvement industry.
Experience with ERP or CRM systems.
Forklift certification or willingness to obtain certification.

Responsibilities

Assist with day-to-day gallery operations and maintain a clean, organized, welcoming environment.
Ensure slabs are displayed, labeled, and accessible for customer viewing, and help maintain showroom appearance and merchandising standards.
Monitor gallery traffic and staffing levels to support excellent customer service.
Operate overhead cranes, forklifts, and material-handling equipment safely and efficiently to move, store, and display slabs and support customer selections.
Welcome and assist customers during slab selection appointments; provide product knowledge about natural and engineered stone, finishes, and applications.
Coordinate slab holds, releases, and customer selections according to company policies, resolve customer concerns, and escalate issues when appropriate.
Maintain accurate slab inventory in company systems, coordinate incoming deliveries and placement, monitor damaged, discontinued, or slow-moving stock, and conduct routine inventory audits.
Partner with Sales, Scheduling, Purchasing, Fabrication, and Operations to support customers, communicate inventory availability and special-order timelines, and resolve inventory discrepancies and order issues.
Promote safety, comply with OSHA regulations and company procedures, maintain equipment inspections and safe material-handling practices, and keep aisles, displays, and work areas free of hazards.