Slab Gallery Associate

Construction Resources•Charleston, SC

18h•Onsite

About The Position

The Slab Gallery Associate assists the Slab Gallery Manager with daily gallery operations and helps provide an exceptional customer experience. The role supports accurate inventory, operational efficiency, and a safe, organized, welcoming showroom. The associate works with homeowners, designers, builders, fabricators, contractors, and internal teams to support slab selection, inventory handling, and order coordination. This is an onsite, full-time position. Overtime may be required as business needs dictate.

Requirements

High school diploma or equivalent.
At least 3 years of retail, showroom, warehouse, or operations management experience.
Strong customer service and relationship-building skills.
Excellent communication and organizational abilities.
Experience managing multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office and inventory management software.

Nice To Haves

Bachelor’s degree in business, management, or a related field.
Experience in the stone, countertop, flooring, cabinetry, building materials, or home improvement industry.
Experience with ERP or CRM systems.
Forklift certification or willingness to obtain certification.

Responsibilities

Assist with daily slab gallery operations and maintain a clean, organized, welcoming environment.
Help ensure slabs are displayed, labeled, and accessible for customers; maintain showroom appearance and merchandising standards.
Monitor gallery traffic and staffing levels to support customer service.
Operate overhead cranes, forklifts, and material-handling equipment safely and efficiently for slab movement, storage, display, and customer selections.
Welcome and assist homeowners, designers, builders, fabricators, and contractors during slab selection appointments.
Provide product knowledge about natural and engineered stone characteristics, finishes, and applications.
Coordinate slab holds, releases, and customer selections according to company policies.
Resolve customer concerns professionally and escalate issues when appropriate.
Maintain accurate slab inventory in company systems; coordinate incoming deliveries and placement in the gallery.
Monitor damaged, discontinued, or slow-moving inventory and communicate with purchasing and operations.
Conduct routine inventory audits.
Partner with Sales, Scheduling, Purchasing, Fabrication, and Operations teams to support customer experience and communicate inventory availability and special-order timelines.
Help resolve inventory discrepancies and customer order issues.
Promote safety, comply with OSHA regulations and company procedures, maintain equipment inspections and safe material-handling practices, and keep aisles, displays, and work areas free of hazards.