Skip Tracer - On-Site - Dallas, Texas

Motorola Solutions•Dallas, TX

3d•Onsite

About The Position

Motorola Solutions is seeking an experienced Skip Tracer to manage a full queue of assignments. This position is responsible for locating bank & finance customers and vehicles subject to repossession nationwide. This is not a collections or sales job, however, this position does involve outbound phone contact with customers, field contractors and client bank employees. This is solely an office position and not a remote position. The SCM division is a full-service recovery operation, connecting lenders and repossession agents to facilitate quicker and more compliant recoveries.

Requirements

2 years of work customer service
Legal authorization to work in the U.S. indefinitely is required.
Employer work permit sponsorship is not available for this position

Nice To Haves

1 to 2 years of Automotive Industry, or Collection/Repossession experience preferred
Strong communication skills and phone skills to give clear and concise direction.
Experience interacting with business clients via phone/email
Strong multi-tasking and organizational skills
Strong attention to detail
Professional appearance and demeanor
High level of experience using G-Suite, MS Office and related applications

Responsibilities

Gather, analyze, or evaluate information from a variety of sources, such as court records, credit header data, people location software.
Use various location databases and software packages to locate vehicles subject to repossession (automatic license plate recognition software)
Work closely with repossession agents to coordinate activities
Manage the repossession process for bank clients
Work closely with bank employees
Perform in depth people/vehicle location searches
Proactively monitor accounts and address a variety of issues
Make phone contact with customers, field agents, and while skip tracing