Skip Tracer

Motorola Solutions•Dallas, TX

4d•Onsite

About The Position

Motorola Solutions is seeking an experienced Skip Tracer to manage a full queue of assignments. This position is responsible for locating bank & finance customers and vehicles subject to repossession nationwide. This is not a collections or sales job, however, this position does involve outbound phone contact with customers, field contractors and client bank employees. This is a hybrid position and not solely a remote position. The Skip Tracer will gather, analyze, or evaluate information from a variety of sources, such as court records, credit header data, and people location software. They will use various location databases and software packages to locate vehicles subject to repossession (automatic license plate recognition software), work closely with repossession agents to coordinate activities, manage the repossession process for bank clients, and perform in-depth people/vehicle location searches. The role also involves proactively monitoring accounts, addressing a variety of issues, and making phone contact with customers and field agents while skip tracing.

Requirements

High School Diploma or equivalent is REQUIRED.
Legal authorization to work in the U.S. indefinitely is required.
Strong communication skills and phone skills to give clear and concise direction.
Experience interacting with business clients via phone/email.
Strong multi-tasking and organizational skills.
Strong attention to detail.
Professional appearance and demeanor.
High level of experience using G-Suite, MS Office and related applications.

Nice To Haves

1 to 2 years of Automotive Industry, or Collection/Repossession experience preferred.

Responsibilities

Locate bank & finance customers and vehicles subject to repossession nationwide.
Gather, analyze, or evaluate information from a variety of sources, such as court records, credit header data, people location software.
Use various location databases and software packages to locate vehicles subject to repossession (automatic license plate recognition software).
Work closely with repossession agents to coordinate activities.
Manage the repossession process for bank clients.
Work closely with bank employees.
Perform in-depth people/vehicle location searches.
Proactively monitor accounts and address a variety of issues.
Make phone contact with customers, field agents, and while skip tracing.