Skills Coach – Level 5 People Professional Apprenticeship

KnowledgeBrief

14d•$37,000 - $37,000•Remote

About The Position

KnowledgeBrief is seeking an experienced coaching professional to support learners completing our Level 5 People Professional Apprenticeship. This role is primarily focused on coaching and pastoral care, involving building trusted relationships with learners, helping them overcome barriers, and providing a balance of support, encouragement, and constructive challenge. The position requires collaboration with learners, line managers, and the Apprenticeship Team to ensure learners remain engaged, take ownership of their progress, and apply their learning in HR and workplace contexts. While not requiring senior HR expertise, confidence in working with HR and people professionals and understanding their workplace context is essential. The role is fully remote, with occasional in-person days required in London for meetings and company events.

Requirements

Experience coaching, mentoring or supporting adult learners
A strong pastoral approach and the ability to respond appropriately to barriers affecting learning
The ability to build trusted relationships while maintaining clear expectations and accountability
Confidence holding supportive and appropriately challenging conversations
Strong communication, organisation and learner-management skills
Confidence working with HR and people professionals and helping them apply learning in the workplace
A relevant qualification in coaching, teaching, assessing, learning and development or people practice, or equivalent professional experience
An understanding of safeguarding and effective learner support

Nice To Haves

Experience within the apprenticeship or further education sector
Experience supporting Level 5 People Professional learners
Knowledge of apprenticeship requirements, including off-the-job training and end-point assessment
A recognised coaching, teaching or assessing qualification
A Level 5 or higher qualification in coaching, learning and development, HR or people practice

Responsibilities

Provide expert coaching, guidance and motivation to adult learners enrolled on the Level 5 People Professional Apprenticeship
Develop tailored learning plans that support progression from each learner’s individual starting point
Integrate on-the-job and off-the-job learning, helping learners apply people practices effectively
Provide additional support and catch-up strategies based on individual learner needs
Engage line managers in learner progress through regular tripartite reviews
Prepare learners for end-point assessment
Ensure learners meet off-the-job training requirements and achieve their learning outcomes
Proactively re-engage learners who are falling behind and support them to return to planned progress
Maintain accurate and timely learner records in line with funding, quality and compliance requirements
Support with Workshop delivery and marking
Participate in Apprenticeship Team and standardisation meetings
Foster a passion for learning among professionals from a diverse range of organisations and industries