Ski Shop Attendant (Winter 26-27 S02019)

Middlebury College•Ripton, VT

2d•Onsite

About The Position

This is a part-time, non-benefits eligible, non-exempt position responsible for outfitting guests with appropriate rental equipment, explaining its safe use, and assisting with sales and shop maintenance. The role requires excellent customer service skills, the ability to handle high demand periods, and a willingness to learn about ski and snowboard equipment.

Requirements

High school diploma or equivalent preferred.
Attends yearly binding clinics and becomes certified in rental shop bindings, as well as the major bindings currently in the market.
Previous cash register and deposit experience helpful.
Ski shop experience preferred.
Previous skiing/boarding experience preferred.
Good mathematical skills helpful.
Familiar with the mechanical operation of bindings preferred.

Responsibilities

Greet customers and make them feel welcome.
Assist customers in accurately filling out rental forms.
Outfit customers with appropriate ski/snowboard equipment.
Sell shop merchandise, entering purchases into cash register to calculate total purchase price.
Issue receipts, refunds, credits or change due to customers.
Ensures accurate collection of funds and balancing of cash drawers, including cash, checks and credit cards.
May be required to prepare and delivers deposits to cashier’s office.
Receive and check returned equipment for damage.
Maintain rental equipment.
Perform pre-season and in-season boot/binding torque testing.
Maintain cleanliness of shop and proper storage of equipment.
Advise management on merchandise/equipment ordering.
Assists all customers as necessary.
Able to work with the public in a friendly, courteous manner.
Able to handle heavy customer demand for extended periods of time, often working through scheduled break times, particularly during weekends and holiday weekdays.
May be responsible for opening and closing the shop.