Ski School Supervisor

Omni Hotels & Resorts • Bretton Woods, NH

4d • Onsite

About The Position

The ski school supervisor will report to the Ski Schol Director. You will collaborate with other supervisors to manage all ski school programs and staff.

Requirements

• Minimum of 2 years of supervisory experience.
• PSIA certification or professional equivalent.
• Experience with Windows based computer programs.
• Knowledge of children’s developmental stages of growth.
• Maintain the highest level of guest service meeting the Omni standards.
• Must always remain professional.
• Must work well in a fast paced high-paced environment.
• Must be effective, anticipating and identifying and solving problems.
• Must be able to work weekends and holidays.

Responsibilities

• Have a full understanding of all programs and lesson products and be able to advise guests on the best lesson for their needs.
• Frequently assist guests in resolving queries regarding all departments in the ski area including but not limited to: Ski School, lifts, ticket/pass sales, rental/repair services, F&B outlets, retail, ski patrol, canopy tour.
• Collaborate in the hiring, training, and assignment of lessons to instructors.
• Oversee inventory, scheduling, and assignment of lessons for all programs using RTP, Aspenware and Teams.
• Observe and mentor the quality of all lessons to provide appropriate training and quality lessons for guests.
• Create, build, and maintain a terrain garden that is a useful tool for all instructors to use in their lessons.
• Communicate effectively and diversely with staff and guests.
• Educate instructors and guests about “The Responsibility Code”.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed