Pro Ski Patroller

Boyne Resorts•Harbor Springs, MI

1d•Onsite

About The Position

Ski Patrollers at The Highlands at Harbor Springs play an essential role in maintaining a safe, enjoyable, and welcoming mountain environment for guests and employees. Responsibilities include monitoring trail conditions, identifying and mitigating hazards, promoting safe skiing and riding practices, and providing emergency medical care and rescue assistance when needed. Ski Patrollers work closely with Mountain Operations and other resort departments to support daily operations, deliver exceptional guest service, and ensure a positive mountain experience.

Requirements

High school diploma or GED.
Current OEC, EMT, WFR, or other accepted medical certification and CPR/AED certification.
Strong skiing or snowboarding ability across varied terrain and weather conditions.
Valid driver's license.
Excellent communication, teamwork, and decision-making skills, with the ability to remain calm during emergencies.
Ability to perform strenuous physical duties, including maneuvering rescue toboggans and assisting with patient transport.
Availability to work weekends, holidays, and flexible shifts in winter weather conditions.

Nice To Haves

Previous Ski Patrol, emergency medical, rescue, or customer service experience preferred.

Responsibilities

Patrol ski trails and mountain areas to identify hazards, unsafe behavior, and changing conditions.
Promote safe skiing and riding practices and enforce resort safety policies.
Conduct daily trail opening and closing procedures and maintain trail signage, fencing, ropes, and hazard markers.
Provide emergency medical care, first aid, CPR/AED, and patient stabilization as needed.
Safely transport injured guests using rescue toboggans and assist guests experiencing difficulties on the mountain.
Communicate effectively with dispatch, First Aid Room personnel, and resort team members using radios and other communication systems.
Complete accurate incident reports, patient care records, and daily patrol logs.
Assist with missing-person searches, trail maintenance, special events, and other mountain operations activities.
Maintain rescue equipment and participate in ongoing medical training, rescue drills, and safety initiatives.
Deliver friendly, professional guest service while fostering a culture of safety, teamwork, and continuous improvement.