Ski Patrol Supervisor - Winter 2026/27

Sunshine Village Corporation • Banff, AB

2d • Onsite

About The Position

The Ski Patrol Supervisor leads the Ski Patrol department, overseeing the monitoring of snow slopes to ensure the safety of all guests and staff at the Ski Area. This role facilitates prompt, efficient, and courteous first aid response to those in need. Supervisors are expected to be outstanding leaders for their cross-functional team of ski patrollers and avalanche control focused team members, working with them on timely goals such as mountain setup, staffing for busier periods, training plans, and formal performance reviews. The Supervisor works closely with and under the direction of the Senior Supervisor Public Safety, participates in all matters of Risk Management, and collaborates with all Mountain Operations teams and other Ski Area departments.

Requirements

• Advanced First Aid (80 hrs) or equivalent first aid training.
• Valid BLS CPR certificate.
• Canadian Avalanche Association Operations Level 1.
• Must have worked in Ski Patrol or Snow Safety for six full winter seasons at Sunshine Village, or eight full winter seasons as a Ski Patroller at a similar resort (minimum 5 months per season).
• Previous leadership roles or experience.
• Valid Alberta motor vehicle operator’s license.
• Able to operate UTV, highway vehicle, and snowmobile.
• Expert skiing ability in all types of snow on challenging alpine terrain. Skiing for work requires completion of a competency test, skiing and riding professionally, and may be restricted to designated areas.
• Able to work effectively under pressure during emergency situations.
• Comfortable working at height or in exposed areas of a mountain environment.
• Positive, friendly, and professional attitude.
• Must be able to communicate effectively in English, both written and verbally.
• Demonstration standard radio communication skills and etiquette.
• Proficient with Microsoft Office products (Outlook, Excel) and familiar with InfoEx system.
• Prepared to work outdoors in all weather conditions.
• Prepared to work flexible schedules (weekends, holidays).
• Effectively providing support and assistance to coworkers.
• Must be neat, alert, punctual and dependable.
• Ability to exercise good judgement.
• Ability to ski for long periods of time (spending the day in ski boots is normal), constant trunk rotation, frequent lifting, pushing/pulling of equipment, patients, and tools (up to 45 kg).
• Ability to work at heights, occasionally climbing ladders, ascending inclined slopes up to 60% (30°).
• Adherence to high standards of professionalism and confidentiality.

Nice To Haves

• Alberta College of Paramedics membership preferred.
• Canadian Avalanche Association Introduction to Weather and Avalanche Search and Rescue 2 preferred.
• Canadian Avalanche Association Operations Level 2 preferred.
• Valid AB Non-Mining Avalanche Control Blaster’s permit preferred.
• Facilitator of debriefs following critical incidents.
• Exposure to extreme environments (temperature and wind) and remote work.
• May operate machinery and works around moving equipment.
• Alpine or Telemark downhill skis with releasable bindings
• Ski poles
• Ski boots
• Ski helmet (ASTM F2040; CEN 1077; Snell RS-98; Z263.1 certified)
• Digital Avalanche Transceiver (less than 5 years old)
• Avalanche Rescue Shovel
• Avalanche Rescue Collapsible Probe
• Insulated winter boots with rubber sole
• Alpine harness with releasable leg loops
• Headlamp

Responsibilities

• Oversee, support, and encourage a positive team environment by imparting knowledge, assisting with the organization of training, and maintaining balance through effective communication.
• Develop safe work procedures and hazard assessments for all tasks within the scope of work.
• Act as an active member in avalanche control and lead their Team to obtaining that skill set in collaboration with the Lead Avalanche Forecaster.
• Manage and mitigate risk in the mountain environment as a mountain safety ambassador.
• Conduct regular inspections of the mountain, workspaces, and Village infrastructure to identify risk, report findings, and recommend corrective action.
• Provide prompt, efficient, and courteous assessment, treatment, and transport to those who require it.
• Act as a senior patroller when requested to assist at medical or other emergency scenes.
• Enforce ski area policies within the limits of authority.
• Participate in public and staff education on safe skiing and riding.
• Maintain signage, equipment, and monitor the conditions of slopes.
• Implement the Sunshine Village Emergency Response Plan and all Emergency Response Assistance Plans, including but not limited to Medical and/or Trauma, Avalanche rescue, Lift and Gondola evacuation, High Angle rescue, Search & Rescue, and Security emergencies.
• Undertake Scene Commander, Base Commander, and/or Incident Commander functions on all types of emergency response.
• Train trainers in lift, gondola, and self-evacuation procedures and rope rescue techniques.
• Review and develop training programs on an ongoing and annual basis.
• Lead avalanche rescue and control operations, as and when required, including documenting all training and being proficient in explosives deployment, preparation, handling, transportation, recording, and storage.
• Perform weather and snowpack observation and contribute to the daily avalanche forecasts.
• Handle a toboggan in all terrain, and operate a snowmobile and other oversnow vehicles within abilities, after initial or recurrent training.
• Act as a leader and mentor to Public Safety team members and other Mountain Operations staff.
• Direct and supervise daily operation of Ski Patrol.
• Audit and advance accident investigations, ensuring complete documentation and record-keeping.
• Complete all required documentation in a timely fashion following emergency responses.
• Provide timely and accurate incident and deficiencies reporting to appropriate departments/personnel.
• Act as a trainer for incident report forms and the digital documentation system.
• Facilitate the completion of individual Patroller training checklists and continuing education.
• Assist with health and safety training of employees, confirm understanding of safety protocols and procedures, and ensure compliance with health and safety legislation and regulations among the team.
• Be trained and able to work alongside Dispatcher in the event relief dispatch duties are required or requested.
• Perform other duties as requested and assigned from time to time.

Benefits

• Staff pass is your ticket to ride Sunshine!
• Ski & Ride – Free days & discounts at ski resorts across Canada
• Staff Events – Staff parties, BBQs, spring night skiing, dog sledding & more
• Career – Recognition programs & career development opportunities
• Wellness – Discounted fitness passes, yoga, onsite support & professional support
• Onsite discounts – Food & beverage, retail, & hotel stays
• Exclusive deals – Brand-named gear & local businesses
• Required uniform pieces (jacket, pants) are provided.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed