Ski Guest Services Attendant
Omni Hotels & Resorts•Bretton Woods, NH
•Onsite
About The Position
Join our team and earn a free ski pass at Bretton Woods! Now hiring for November 2026. This role involves assisting guests with inquiries across various departments of the ski area, including lifts, ticket sales, rentals, food & beverage, retail, and ski school. You will also assist with resort-wide inquiries such as lodging, activities, and transportation. Responsibilities include managing lost and found items, distributing information on conditions and events, and administering daily ticket sales and cash handling.
Requirements
- High school diplomia or equivalent.
- Must be able to work flexible shifts, including weekends and holidays.
- Must have excellent organizational, supervisory and customer service skills.
- Must be able to work well under stressful situations and handle challenges in a professional manner.
Nice To Haves
- Ability to stay full-time year round at the end of the Winter Season
Responsibilities
- Frequently assists guests in resolving queries regarding all departments in the ski area including (but not limited to) lifts, ticket/pass sales, rental/repair services, F&B Outlets, retail, ski school and Hobbits and Ski Patrol.
- Frequently assists guests in resolving queries regarding all other aspects of the Resort such a s lodging, activities, transportation and F&B.
- Assists guest in lost and found items/persons, recording reports of stolen or lost items and distribution of found items to the appropriate owners.
- Responsible for distributing information to guests and associates for all aspects of the ski area such as; trail conditions, events and activities, lift opening and closings and daily announcements.
- Administers daily ticket sales using ticket computer system.
- Administers daily computer system opening and closing in RTP station.
- Administers daily closing cash outs and balancing end of day deposits.
Benefits
- Complimentary Bretton Woods season pass (terms & conditions apply, associate may also be eligible for spouse/dependent passes, or one courtesy pass based on status)
- Discounted lift tickets for friends and family
- 25% off Food & Beverage (excluding alcohol)
- 25% off Retail
- 25% off Spa Services
- Discounts on Ski & Golf Rentals, Canopy Tours, and other activities
- Complimentary associate ski lessons
- Travel discounts to other Omni locations, theme parks, preferred access tickets, national retailer discounts
- 401(k) Retirement Plan matching
- Excellent training and professional development
- Leadership development programs
- Associate Events
- On-site housing available for Winter Season
- Employee gym access
- Weekly pay cycle
- Complimentary meals in employee cafeteria
- Support services including an Employee Assistance Program (EAP)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
