Skate Patrol - Panorama Recreation

Capital Regional District•North Saanich, BC

1d•Onsite

About The Position

This position is responsible for patrolling and supervising public drop-in, shinny and private rental sessions for ice and dry floor Arena programming. As a key member of the Arena team, the Skate Patrol will ensure participants’ safety, keep patrons informed of rules and policies, and deliver exceptional customer service in a fun, community-focused environment; ensuring a safe, inclusive and enjoyable experience for participants. In addition to on-ice patrol, responsibilities will include Skate Shop presence and duties, sharpening skates and minor first aid response as needed.

Requirements

Strong, confident ice-skating skills.
Excellent customer service, communication, interpersonal and public relation skills.
Can effectively communicate with supervisors, co-workers and public.
Ability to use sound judgement while creating a positive, enthusiastic and fun environment.
Ability to learn how to sharpen skates (training provided).
Ability to offer information about recreation programs and services to the public (training provided).
Interest and enjoyment to work with children, adults and public.
Ability to work independently, without direct supervision.
Physical ability to complete the job duties.
Partial High School
Some directly related experience
Acceptable criminal record check. The applicant/incumbent is required to undergo a criminal record check to work in this position and to report to their supervisor if any criminal charges are laid against them that may be related to their employment.
Emergency First Aid and CPR-C

Responsibilities

Skates with patrons; ensuring rules and policies are being followed to ensure safe and welcoming experience.
Promotes a safe, friendly and enjoyable recreational atmosphere.
Distributes skates and other loaner equipment.
Sharpens skates.
Completes visual safety checks of ice/surface and loaner equipment prior to public use, and continual monitoring of activity surface and surrounding areas throughout sessions to ensure they remain safe and clean.
Maintains records.
Checks for attendee receipt of payment.
Leads on-ice games and activities.
Assists with the planning and delivery of special events.
Selects and plays appropriate music during sessions.
Completes general housekeeping around public Arena areas and Skate Shop.
Administers minor first aid and completes appropriate reports as needed.
Maintains safe work practices.
Acts as a liaison between the public and CRD.
Follows all policies, procedures and standards of the CRD.
Performs other related duties as required.