SIU Field Investigator - Orlando

AssuranceAmericaUS FL Remote, FL
Onsite

About The Position

The SIU Field Investigator is responsible for conducting thorough investigations throughout the states in which we conduct business. The Investigator is responsible for analytical review of suspicious claims utilizing various investigative methods and techniques. The investigator must evaluate relevant information essential in resolving suspicious and complex investigations. This position requires demonstrated effectiveness in the understanding and application of legal and claim principles. The SIU Field Investigator works under minimal supervision outside the office and would have access to transportation. Only candidates located in the Orlando area will be considered. This is a field position and bilingual Spanish is highly preferred. Please note a company car will be provided.

Requirements

  • 5 years of special investigation experience required.
  • Claims and Property Damage investigations experience will be required.
  • Excellent PC skills are required.
  • Must have the ability to travel when necessary.
  • Bilingual preferred.
  • Florida Adjuster’s license is required prior to employment start date.

Nice To Haves

  • Casualty and PIP claims, as well as medical clinic investigations will be highly preferred.

Responsibilities

  • Supports Claims Department operations in the research and investigation of suspicious or questionable property damage and injury claims
  • Conducts recorded statements and Examinations Under Oath as required
  • Completes field work as required.
  • Documents claim files and communicates in writing as required
  • Provides office training to ensure recognition of potentially suspicious or fraudulent files in the branch
  • Reports suspicious claims to the department of insurance as required by statute
  • Must ensure compliance with industry and company policies
  • Must understand regulatory / statutory requirements; develops and maintains knowledge of changes in law both at state and national levels
  • Properly utilizes our claims and other various systems
  • Attends industry meetings for communication trends
  • Completes individual monthly Investigator report to manager
  • Attends and participates in team meetings
  • Participates in roundtable meetings
  • Actively affiliates and maintains network of SIU, claims, law enforcement, attorney and related contacts to ensure investigation methods are current and proper operating procedures are utilized
  • Responsible for meeting individual goals and objectives
  • Maintains consistent, fair and diplomatic interactions with co-workers
  • Performs other duties as assigned by SIU Manager

Benefits

  • Company car will be provided.
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