Site Support Service Specialist

Air Products • Allentown, PA

7d • Onsite

About The Position

At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities. Reimagine What’s Possible Air Products seeks a Site Support Services Specialist who reports directly to the Lead Maintenance Supervisor and plays a key role in supporting the operation and maintenance of Air Products' Global Headquarters campus. This position provides administrative, inventory, maintenance coordination, and facilities support for office, laboratory, and research environments while ensuring safe, efficient, and reliable facility operations. Air Products' Global Headquarters encompasses administrative offices, research and development laboratories, and specialized support facilities. The Facility Services team is responsible for maintaining critical infrastructure, including HVAC systems, central chilled water plants, hot water boilers, electrical distribution systems, compressed air systems, fire protection systems, solar arrays, water systems, and general building maintenance. The team also supports projects involving office, laboratory, and site modifications to meet evolving business needs.

Requirements

• Strong commitment to safety and the ability to promote a culture of safe work practices.
• Excellent organizational, planning, and multitasking abilities.
• Effective verbal and written communication skills with the ability to interact with all levels of the organization.
• Strong customer service mindset with the ability to build and maintain stakeholder relationships.
• Proficiency in Microsoft Office applications, including Outlook, Excel, Word, and PowerPoint.
• Ability to manage inventory levels, coordinate material purchases, and maintain accurate records.
• Experience supporting maintenance operations, shipping and receiving, or facilities management activities.
• Strong problem-solving skills and the ability to adapt to changing business priorities.
• Ability to participate in an on-call rotation and respond to facility-related issues as needed.
• High School Diploma or GED required.
• Minimum of 5 years of progressively responsible experience in facilities support, maintenance coordination, inventory management, operations support, or a related environment.
• Demonstrated experience managing inventory, materials, or maintenance-related processes.
• Proven ability to communicate and collaborate effectively with internal stakeholders, contractors, and service providers.
• Ability to work independently while managing multiple priorities in a fast-paced environment.

Nice To Haves

• Experience with SAP purchasing, requisitioning, purchase orders, invoicing, and inventory management preferred.
• Experience with workplace management software such as Eptura or similar systems preferred.
• Experience supporting office, laboratory, or industrial facility environments preferred.
• Bachelor's degree preferred.
• Experience utilizing SAP or similar enterprise systems for purchasing, inventory, and work management activities preferred.
• Experience supporting modern office, laboratory, research, or industrial facilities preferred.

Responsibilities

• Provides administrative, inventory, maintenance coordination, and facilities support for office, laboratory, and research environments.
• Ensures safe, efficient, and reliable facility operations.
• Maintains critical infrastructure, including HVAC systems, central chilled water plants, hot water boilers, electrical distribution systems, compressed air systems, fire protection systems, solar arrays, water systems, and general building maintenance.
• Supports projects involving office, laboratory, and site modifications to meet evolving business needs.
• Manages inventory levels, coordinates material purchases, and maintains accurate records.
• Participates in an on-call rotation and responds to facility-related issues as needed.
• Participates in site emergency response activities and department on-call responsibilities.

Benefits

• Affordable medical, dental, and vision insurance available day one of employment
• 401(k) retirement savings plan with 100% vested company core and match
• Paid vacation, holidays, and sick time
• Paid parental leave
• Adoption assistance
• Flexible spending accounts
• Life Insurance (AD&D), Supplemental AD&D
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED