Site Supervisor

Allied Universal•Alpharetta, GA

9d•Onsite

About The Position

Allied Universal® is hiring a Site Supervisor. The general purpose and function of the Site Supervisor encompasses the professional operation, administration, profitability, and quality assurance of uniformed services for a client’s site. The Security Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer by overseeing the day-to-day operations of a security team at a specific location, including managing staff, ensuring compliance with security policies, monitoring security systems, responding to incidents, conducting investigations, and coordinating with local authorities when necessary. The Security Site Supervisor will act as a liaison between customers, Operation Managers, Portfolio Manager and security officers. They will supervise site staff and provide coaching, recognition and discipline.

Requirements

Must be at least 18 years old with a high school diploma or equivalent.
Must possess effective written and verbal communication and experience using Microsoft Office Suite.
Must have experience in a supervisory role.
Must have a valid Driver's License.
Must be able to obtain a security license.
Must be able to work a flexible schedule.
Must be able to work holidays and weekends.
Must be able to stand or walk for extended periods.
Must be able to lift up to 25 pounds.
Must be able to see and hear.
Must be able to think clearly and calmly in stressful situations.
Must be able to maintain professional appearance and demeanor.
Must be able to work independently with little supervision.

Nice To Haves

Previous experience in the security industry.
Experience with security systems such as CCTV and access control.
Experience in customer service.
Experience in conflict resolution.
Experience in emergency response.
Experience in report writing.

Responsibilities

Enforce Contract Standards and notify the Portfolio Manager of any violations.
Administers site safety programs outlining site-specific hazards for security officers to include construction area safety.
Enforces Allied Universal’s policies as outlined in the handbooks and executive memos.
Oversee all Job Related and ongoing training for security officers this includes client-based computer training both initial and annual training. It will also include training on all systems utilized by the client.
Effectively Communicate any client special coverage requests, Security Professional Request Offs & Position Openings to the Operations Manager.
Evaluating performance and providing feedback to security officers.
Addressing employee concerns and disciplinary issues.
Communicate staffing needs to Operations Manager.
Implementing and enforcing specific client security policies and procedures.
Conducting regular security patrols and inspections of the premises.
Monitoring security systems like CCTV cameras and access control systems.
Responding to security alarms and incidents promptly.
Investigating security breaches and suspicious activities.
Documenting incidents and preparing reports to be sent to the Operations Center.
Preparing for emergency situations and conducting drills.
Coordinate and maintain open communication with clients, AUS management, and Security Officers.
Main point of contact for client and Portfolio Manager on all day-to-day operations.
Briefing staff on security protocols, new procedures and other important information