Site Supervisor

Thermo Fisher Scientific•Cambridge, MA

3d•$59,400 - $89,000•Onsite

About The Position

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs.

Requirements

4+ years of experience in managed services in a laboratory setting, including reagent preparation and chemical handling required
Experience working in Good x Practice (GxP) environment and The International Air Transport Association (IATA) and the U.S. Department of Transportation (DOT) Hazardous Goods certification required
Knowledge of OSHA General Industry requirements are also a plus.
Leadership and supervisory abilities and interpersonal skills are required to lead, coach, and enhance team culture
Basic understanding of employment/labor law regulations.
Strong verbal and written communication skills.
Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software.
Basic chemical knowledge including chemical handling, lot numbers and expiration dates for inventory tracking.
Practice FIFO.
Possesses strong analytical abilities to problem solve, make timely decisions, re-balance staff workloads, and coordinate multiple overlapping priorities, while functioning in a fast-paced work environment.
Works primarily at customer sites, which may require independent work at the customer locations.
Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc.)
Depending on the area of the building, personal protective equipment must be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (required for all colleagues), bump hats, and/or safety glasses.
Regularly required to lift 30 - 40lbs, and up to 50lbs occasionally.
Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs.
Regularly required to stand, walk and conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods.
Ability to work in environments with varied temperatures (cold rooms, outside, etc.).
Ability to work overtime, or independently, as needed.
Knowledge of chemical handling, hazardous materials, and lab safety protocols.
Strong communication and presentation abilities.
Must be able to lift/push/pull up to 50 lbs and work in laboratory environments.
Ability to work varied schedules including occasional overtime.
Skills to lead, coach and develop staff.
Ability to manage multiple priorities and make decisions effectively.
Valid certification/training in relevant safety protocols.
Must adhere to PPE and safety requirements including lab coats, safety glasses, etc.

Nice To Haves

Bachelors degree in a related field preferred, or a combination of education and experience that demonstrates the required skills.
Military Service/Training in lieu of a degree may also be considered.

Responsibilities

Leads the daily supervision of a small team of customer site-based personnel, enabling the team to consistently deliver high levels of customer service.
Ordering lab supplies, chemicals and consumables for POU areas, stockroom management, track lot numbers and expiration dates, material handling, driving forklift as needed.
Use both Thermo Fisher ordering and inventory management systems as well as customer’s system (SAP).
Effectively lead a diverse cross-functional team of on-site lab specialists.
Responsible for complete employee lifecycle management: new hire selection, identification of training needs and solutions, coordinating development training, and employee performance evaluations.
Deliver on committed contractual scope of work.
Develop, track, and trend business metrics.
Collaborate and support the Program/Regional Manager for customer performance reviews.
Act as liaison between customer and Thermo Fisher Scientific; Coordinate onsite vendor escorting and customer visits.
Write and implement SOPs, conduct site inspections, and ensure completion of annual physical inventory.
Define new opportunities by actively seeking expansion of services within assigned areas.
Provide capability review presentations, and act as a resource for the sales team and customer to identify savings and opportunities.
Drive process improvement culture by supporting Practical Process Improvement (PPI) initiatives.
Be involved with and support safety programs such as hazard identification, conduct inspections and incident reporting/investigations as required, and communicate and hold local staff accountable to safety expectations.
Represent Thermo Fisher Scientific at all times throughout customer locations, professionally and positively.
May perform other responsibilities as assigned by management.

Benefits

Competitive base salary reflecting the role's responsibilities
holiday and occasional weekend work to support the customer’s business needs.
annual incentive plan bonus
healthcare
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO)
10 paid holidays annually
paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave)
accident and life insurance
short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount