Site Supervisor - Fort Mill, SC

Walden Security•Charlotte, NC

2d•Onsite

About The Position

The Site Supervisor for Walden Security manages, supervises, and coordinates the activities of all assigned Security Officers and executes all tasks related to maintaining prescribed standards in compliance with the Standard Operating Procedures. This role provides the first line of supervision during hours when an Operations Staff member is not on duty. The Site Supervisor works as an armed, uniformed officer and is able to legally carry a firearm in applicable states and/or locations. They possess a working knowledge and understanding of the Specific and General Post instructions for all Branch posts, as well as practical knowledge of all additional and emergency post instructions required by the client. The Site Supervisor patrols assigned posts and accounts using a company-provided vehicle and has the authority to make decisions in compliance with Walden policies, including relieving any security officer in violation of Walden rules, regulations, or procedures. This role involves shift supervision of all posts and security officers, including roving patrols, by randomly visiting posts/accounts and performing inspections. They conduct inspections of posts and Security Officers for proper compliance with post orders and company procedures, and assist in on-the-job training for new officers. The Site Supervisor responds to building/facility, bank, and ATM alarms as required, and addresses urgent client needs or service changes. They are responsible for informing management of critical issues and recording daily events on the Daily Inspection Report (DIR). Additionally, they fill open posts with off-duty officers or work the shift themselves until a qualified officer can be scheduled. Responsibilities include examining premises for security, warning violators of rule infractions, and registering at watch stations to record inspection times.

Requirements

High School diploma or General Education Degree (GED)
Minimum of 25 years of age
Ability to pass criminal background check, motor vehicle registration check, and drug test
At least 3 years of supervisory security experience

Responsibilities

Manages, supervises, and coordinates the activities of all assigned Security Officers.
Executes tasks related to maintaining prescribed standards in compliance with Standard Operating Procedures.
Provides first-line supervision when Operations Staff is not on duty.
Works as an armed, uniformed officer, legally carrying a firearm where applicable.
Maintains working knowledge of Specific and General Post instructions and emergency post instructions.
Patrols assigned posts and accounts using a company-provided vehicle.
Makes decisions in compliance with Walden policies.
Has the authority to relieve security officers in violation of Walden rules/regulations/procedures.
Provides shift supervision of all posts and security officers, including roving patrols.
Randomly visits posts/accounts and performs inspections of security officers.
Conducts inspections of posts and Security Officers for proper compliance with Post Orders and Walden procedures.
Assists in conducting on-the-job training for newly assigned security officers.
Responds to building/facility, bank, and ATM alarms.
Responds to urgent client needs/requests for services or changes to services.
Informs Field Manager or Operations Manager of critical matters/issues.
Records daily events on the Daily Inspection Report (DIR).
Fills any post that becomes open during their shift with an off-duty security officer.
Works the shift of any posts that cannot be filled until a qualified officer can be scheduled.
Examines doors, windows, and gates of assigned posts to determine security.
Warns violators of rule infractions and expels persons engaging in suspicious or criminal acts.
Registers at watch stations to record inspection trips and contracted random inspections.