Maui Wailea - Site Supervisor

Securitas Security Services•Wailea, HI

5h•Onsite

About The Position

Wailea Area Security Supervisor responsible for supervising Security Officers, Lead Officers, and other company personnel at client sites. The role ensures post orders are followed, rounds are completed, and reports are filed. The supervisor will handle coaching and discipline, training, payroll submission assistance, and ensuring adequate post coverage. They will also prepare and submit reports, inspect posts, and meet with clients to ensure security requirements are met and provide quality customer service. Supervisory duties may include interviewing, orienting, training, planning, assigning work, coaching, appraising performance, rewarding, disciplining, addressing complaints, resolving problems, and making hiring/termination recommendations. The role may also perform Security Officer duties.

Requirements

High School Diploma or G.E.D. and 2 years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job
Driver's license required
May be required to hold and continue to meet the requirements for any applicable state, county and municipal license for Security Officers
Knowledge of security operations with an emphasis on patrol, inspection and response services
Knowledge of supervisory practices and procedures
Ability to provide positive direction and motivate performance
Understanding of a variety of security and safety devices and controls
Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form
Ability to track and maintain schedule assignments
Ability to be an effective team member
Ability to maintain professional composure when dealing with unusual circumstances
Courteous telephone manner
Ability to adapt to various sites and changes in post procedures
Ability to write routine correspondence, including logs and reports
Good organizational skills
Strong customer service and results orientation
Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures
Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements
Required ability to handle multiple tasks concurrently
Keyboarding, basic computer usage, and operating controls
Seeing, hearing, speaking and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others
Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain
Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling
Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds
Close vision, distance vision, and ability to adjust focus
Regular use of vehicle for the performance of duties
On occasion may be required to perform stressful and physical activity
Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others
May be exposed to or required to handle sensitive and confidential information

Nice To Haves

1+ Years of Security Experience Preferred
1+ Years of Supervisor Experience Preferred
Minimum 2 years of experience in retail preferred

Responsibilities

Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s)
Ensures that all post orders are followed, that established rounds are completed, and that required reports are filed
Notifies proper authorities and client in emergency situations
Coaches and disciplines personnel as appropriate
Seeks advice from company management or designated representatives as appropriate
Meets personally with employees and documents coaching and disciplinary actions
Trains Security Officers and other company personnel
Reviews post orders and other details of assignments with subordinates
Assists in the submission of payroll and personnel information to the company as designated
Ensures adequate coverage of all posts and positions
Prepares, files, and submits various reports as required
Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities
Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service
Carries out supervisory duties that can include interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and, making hiring and termination recommendations
May perform the duties of a Security Officer in accord with post orders and company policy

Benefits

Retirement plan
Employer-provided medical and dental coverage
Company-paid life insurance
Voluntary life and disability insurance
Employee assistance plan
Securitas Saves discount program
Paid holidays
Paid time away from work
Access to earned wages on a daily basis, prior to payday (restrictions and fees may apply)
Company-paid Voluntary life and disability insurance life insurance