About The Position

Site Supervisor – Retail Security Are you an experienced security professional ready to take the next step into a leadership role? We are seeking a dependable, professional, and motivated Site Supervisor to oversee security operations at a busy retail shopping center in Garden City, NY. This position is ideal for someone with strong leadership skills, excellent customer service, and prior supervisory experience in a retail or commercial security environment.

Requirements

  • Must be willing to work in Garden City, NY.
  • Valid NYS Security Guard License required.
  • Valid NYS Driver's License with a clean driving record required.
  • Prior security supervisory or leadership experience required and must be present on your resume.
  • Must be at least 18 years of age.
  • Excellent communication, leadership, and conflict resolution skills.
  • Strong report writing and computer skills.
  • Ability to stand and walk for extended periods.
  • Professional appearance and commitment to outstanding customer service.

Nice To Haves

  • Retail, mall, or commercial security experience preferred.

Responsibilities

  • Supervise and support on-site security officers, ensuring all post orders and company policies are followed.
  • Serve as the primary point of contact for the client and security staff during assigned shifts.
  • Maintain a strong, visible security presence to deter theft, vandalism, and other security concerns.
  • Conduct routine patrols of the property, including retail stores, parking lots, and common areas.
  • Monitor security operations and respond promptly and professionally to incidents and emergencies.
  • Complete and review incident reports, daily activity reports, and other required documentation.
  • Assist with training, coaching, scheduling, and performance oversight of security personnel.
  • Ensure exceptional customer service is provided while maintaining a safe and welcoming environment.
  • Coordinate with mall management, law enforcement, and emergency responders when necessary.

Benefits

  • Weekly pay
  • Uniforms provided
  • Career advancement opportunities
  • Ongoing training and professional development
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