Site Supervisor - Oakridge Park

Alpine Recruitment and Talent Attraction•Vancouver, BC

3d•Onsite

About The Position

We're looking for someone special to join the Alpine family—a service-oriented individual who genuinely cares about making our space feel like home for every guest. You'll play an important role in ensuring our space is clean, safe, and welcoming. If you are proactive, dependable, and thrive in a fast-paced setting where your care directly impacts the customer experience, we invite you to bring your passion to our team.

Requirements

Minimum 5+ years of professional experience in a supervisory or management role is required.
Required experience or knowledge in the Building Maintenance Service industry.
Exceptional verbal and written communication skills for effective interaction with clients and key stakeholders.
Strong emotional intelligence and professional maturity required to manage complex team and client situations.
Proven experience in developing and fostering positive, collaborative team environments.
A proactive and effective problem-solver with the ability to swiftly address operational challenges.
Highly organized with excellent attention to detail and a history of strong follow-through on commitments.
Proficiency in utilizing essential workplace technology, including computers, phones, and the Microsoft Office suite.
The ability to successfully pass a reliability clearance and criminal record check is mandatory.
Legally eligible to work in Canada at the time an offer of employment is made.

Nice To Haves

Prior experience in high-standard service sectors such as hospitality (e.g., hotels, restaurants, malls, premium retail) is a distinct advantage.
Experience interpreting and managing staff under collective agreements is an asset.

Responsibilities

Participate in the full employee lifecycle, including hiring, training, scheduling, supervision, and performance management of team members.
Provide consistent coaching, constructive feedback, and recognition to foster a positive and high-performing culture.
Ensure a high degree of employee engagement and retention through effective and strong leadership practices.
Utilize management technology and applications (such as Dayforce, OrangeQC, and others) to efficiently lead and manage team operations.
Ensure that performance and quality standards are consistently met, and that all customer or guest complaints are promptly and effectively addressed.
Monitor and manage team scheduling to ensure scheduled hours align with actual hours worked and operational budget requirements.
Conduct regular, detailed inspections of all guest common areas to ensure consistent cleanliness and impeccable presentation.
Accurately report facility maintenance issues and actively follow up to ensure timely resolution.