Site Supervisor - Charlotte, NC

Walden Security•Charlotte, NC

1d•Onsite

About The Position

The Site Supervisor for Walden Security manages, supervises, and coordinates the activities of all assigned Security Officers and executes all tasks related to maintaining prescribed standards in compliance with the Standard Operating Procedures. This role provides the first line of supervision during hours when an Operations Staff member is not on duty. The Site Supervisor works as an armed, uniformed officer and is able to legally carry a firearm in applicable states and/or locations. They possess a working knowledge and understanding of the Specific and General Post instructions for all Branch posts, as well as practical knowledge of all additional and emergency post instructions required by the client. The role involves patrolling assigned posts and accounts using a company-provided vehicle, making decisions in compliance with Walden policies, and having the authority to relieve security officers in violation of Walden rules/regulations/procedures. Responsibilities include shift supervision of all posts and security officers, conducting random inspections of posts and officers for compliance, assisting with on-the-job training, responding to alarms and urgent client needs, and filling open posts or working shifts when necessary. The Site Supervisor records daily events on the Daily Inspection Report (DIR) and examines premises to ensure security.

Requirements

High School diploma or General Education Degree (GED)
Minimum of 25 years of age
Ability to pass criminal background check, motor vehicle registration check, and drug test
At least 3 years of supervisory security experience
Able to legally carry a firearm in applicable states and/or locations

Nice To Haves

Working knowledge and understanding of the Specific and General Post instructions for all Branch posts
Practical knowledge of all additional and emergency post instructions that are called for by the client

Responsibilities

Manages, supervises, and coordinates the activities of all assigned Security Officers.
Executes all tasks related to maintaining prescribed standards in compliance with Standard Operating Procedures.
Provides the first line of supervision during hours when an Operations Staff member is not on duty.
Works as an armed, uniformed officer and is able to legally carry a firearm.
Patrols assigned posts and accounts using a company-provided vehicle.
Makes decisions that are in compliance with Walden policies.
Has the authority to relieve any security officer that is in violation of Walden rules/regulations/procedures.
Provides shift supervision of all posts and the security officers, including Roving patrols.
Randomly visits posts/accounts and performs inspections of the security officers manning the posts.
Conducts inspections of posts and Security Officers for proper compliance with Post Orders, Walden procedures, and general knowledge of post assignment.
Assists in conducting on-the-job-training for newly assigned security officers.
Responds to building/facility and bank alarms upon request throughout the assigned area and ATM alarms as required.
Responds to urgent client needs/requests for services or changes to services.
Informs the Field Manager or Operations Manager of matters/issues that cannot wait until the next workday.
Records the daily events of their post/shift on the Daily Inspection Report (DIR).
Fills any post that becomes open during their shift of duty with an off-duty security officer.
Works the shift of any posts that cannot be filled, until such time as a post-qualified security officer can be scheduled.
Examines doors, windows, and gates of assigned posts to determine that they are secure.
Warns violators of rule infractions and expels persons engaging in suspicious or criminal acts.
Registers at watch stations to record time of inspection trips and contracted random inspections.