Site Supervisor, Surgical Specialty
About The Position
The Site Supervisor, Surgical Specialty supervises and oversees day-to-day operations, staffing and staff coverage, staff performance against goals, and staff and patient safety and services. The role ensures consistent delivery of high-value, quality care to all patient populations served; establishes work priorities; and assists staff in resolving operational issues and problems. The supervisor implements and enforces department, affiliate, operating unit, and/or system standards, policies, and procedures, as well as applicable regulatory standards, laws, and regulations. The role identifies and implements cost savings and best practices using Lean or other process-improvement methods and concepts. It also collaborates with others to coordinate services, streamline and standardize workflows and procedures, and drive positive outcomes. This is a regular, exempt, full-time position scheduled for 40 hours per week on weekdays, with a day shift. Weekend work may be needed. Travel between Stockton and Tracy locations is required as needed.
Requirements
- High school diploma or GED.
- Five years of recent relevant experience.
- Knowledge of medical office workflows and processes.
- Ability to establish and maintain cooperative working relationships with physicians and care providers.
- Solid understanding of operations and workflows, including how departmental processes and workflows affect other workflows or departments.
- Knowledge and understanding of applicable local, state, federal, and other laws, regulations, and requirements affecting department operations.
- Leadership skills, including team building and coaching or mentoring, with the ability to motivate and engage others.
- Ability to identify and resolve technical and operational issues as guided by policies, procedures, or leadership.
- Project planning, leadership, and implementation skills.
- Ability to build effective working partnerships with employees, peers, and leaders to achieve business objectives.
- Ability to handle confidential and sensitive issues.
- Verbal, written communication, and interpersonal skills.
- Ability to handle difficult circumstances and make sound business decisions with little direction.
- Ability to work in a dynamic, fast-paced environment with changing business priorities.
- Organizational and time-management skills, including the ability to prioritize multiple projects while delivering quality service and achieving business results.
- Commitment to exceptional customer service and responding to customer needs and requests promptly and courteously.
- Ability to work and interact with a diverse population while respecting cultural and linguistic differences.
- Ability to use essential software and applications associated with the role's duties and responsibilities.
- Knowledge of applicable local, state, and federal laws in the field of expertise.
- Ability to travel between Stockton and Tracy locations as needed.
Responsibilities
- Supervise day-to-day operations, staffing and staff coverage, staff performance against goals, and staff and patient safety and services.
- Ensure consistent delivery of high-value, quality care to all patient populations served.
- Establish work priorities and assist staff in resolving operational issues and problems.
- Implement and enforce applicable department, affiliate, operating unit, and system standards, policies, procedures, laws, and regulations.
- Identify and implement cost savings and best practices using Lean or other process-improvement methods and concepts.
- Collaborate with others to coordinate services, streamline and standardize workflows and procedures, and drive positive outcomes.
Benefits
- Comprehensive benefits package for eligible positions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
