Site Supervisor - Janitorial

EBM INC•Hazelwood, MO

1d•Onsite

About The Position

Leads the janitorial services department at their assigned account or accounts. Always promotes a customer service mindset with both internal and external customers. Implements established department procedures and programs that meet goals and ensures a clean and safe environment. Conducts quality improvement inspections within assigned areas of responsibility to ensure quality and satisfaction levels are meeting and/or exceeding expectations of the client, company, and employees. Responsible for P&L activities including maintaining and reviewing account budgets. Manage operational policies, objectives, and initiatives to ensure cost effectiveness including payroll, account-based budgets, upselling of additional services, account collections, and other financial related activities. Develops/coaches department associates to ensure fullest potential is reached including understanding client staffing needs as compared to budgeted headcount. Maintain performance documents and disciplinary actions. Ensures work assignments, daily and weekly work schedules meet department and facility needs. Ensures department Training Programs and recertification programs are being conducted within appropriate timeframes. Orders and uses all supplies/equipment within the areas of assigned responsibility in conjunction with site management. Knows all procedures, union agreements, or employee personnel manuals and meets all established agency requirements. Ability to establish priorities, work independently, and accomplish objectives without supervision. Ability to handle and resolve problems. Works in a team environment interacting with a variety of departments. Establishes and maintains cooperative working relationships; treats others courteously and with respect. Clearly communicate candidate and company expectations during the interview process. Promote a safety first work culture. Other duties and projects as assigned.

Requirements

High School diploma or GED.
Minimum of 3 years Customer Service.
Minimum of 3 years management experience.
Fluent in Spanish(written and oral).
Must have a valid license with a good standing driving record and auto insurance.
Has knowledge of the use of a personal computer in a Windows environment.
Has knowledge of Word Processing, Spreadsheets, and other assorted business software.
Ability to accurately review and process data and attend to detail.
5 years of proven housekeeping experience including baseline floor tech experience or education.
Ability to accurately review and process data and attend to detail.
Ability to communicate in both written and verbal formats.

Nice To Haves

Some college preferred.

Responsibilities

Leads the janitorial services department at their assigned account or accounts.
Implements established department procedures and programs that meet goals and ensures a clean and safe environment.
Conducts quality improvement inspections within assigned areas of responsibility to ensure quality and satisfaction levels are meeting and/or exceeding expectations of the client, company, and employees.
Responsible for P&L activities including maintaining and reviewing account budgets.
Manage operational policies, objectives, and initiatives to ensure cost effectiveness including payroll, account-based budgets, upselling of additional services, account collections, and other financial related activities.
Develops/coaches department associates to ensure fullest potential is reached including understanding client staffing needs as compared to budgeted headcount.
Maintain performance documents and disciplinary actions.
Ensures work assignments, daily and weekly work schedules meet department and facility needs.
Ensures department Training Programs and recertification programs are being conducted within appropriate timeframes.
Orders and uses all supplies/equipment within the areas of assigned responsibility in conjunction with site management.
Knows all procedures, union agreements, or employee personnel manuals and meets all established agency requirements.
Ability to establish priorities, work independently, and accomplish objectives without supervision.
Ability to handle and resolve problems.
Works in a team environment interacting with a variety of departments.
Establishes and maintains cooperative working relationships; treats others courteously and with respect.
Clearly communicate candidate and company expectations during the interview process.
Promote a safety first work culture.
Other duties and projects as assigned.