Site Services Manager, Aviation

ISS•SeaTac, WA

1d•$85,000 - $100,000•Onsite

About The Position

The Site Services Manager, Aviation is a dynamic individual responsible for the day-to-day site management of the account. He/She/They will ensure all work is completed within budgetary and safety guidelines while maintaining the highest level of quality standards. Problem-solving ability is required in order to identify challenges and to effectively carry out solutions. The Site Services Manager, Aviation will gather intelligence and analyze work activity with the ability to act decisively during changing circumstances. The Site Services Manager, Aviation must be able to lead the team effectively within a fast-paced, dynamic location.

Requirements

High School diploma or GED required
Demonstrated knowledge of custodial/commercial cleaning
7+ years of experience in a site leadership role
Demonstrated leadership and vision in managing large teams with a collaborative management style and managing teams on various shifts
Must be able to interface at all levels throughout an organization, and within a client’s management structure
Must possess a valid driver’s license
Must be PC literate – understanding of how to use the technology as a tool
Must value and develop collaboration across the team, and instill trust
Must be able to command credibility and be able to influence
Must be able to manage site budget
Sitting at a computer for 50% of the time
Walking/Inspecting the site 50% of the time
Must be able to lift a minimum of 10 pounds
Must be able to work under pressure and time deadlines during peak periods
All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.

Nice To Haves

Bachelor’s degree (BA/BS) from a university preferred
10+ years of experience in Janitorial Industry preferred
Military experience a plus

Responsibilities

Ensure all work is completed within budgetary and safety guidelines while maintaining the highest level of quality standards.
Identify challenges and effectively carry out solutions.
Gather intelligence and analyze work activity with the ability to act decisively during changing circumstances.
Lead the team effectively within a fast-paced, dynamic location.
Assess team and create plan to develop their skill sets; document visits to each shift creating actions/deliverables for Shift-Managers.
Support placemaker recognition by ensuring there is an expectation for your leaders to provide you names and details of those on their teams that are exceptional; publicly recognize Award Winners on all three shifts by attending shift startups once per month.
Establish a weekly cadence with an agenda to meet with leaders to discuss operational tempo and expectations; meetings should be informative discussions to determine how best to solve operational concerns.
Create a subcontractor execution matrix based on the SOW for Pest Control, Waste Management, and any other cleaning services provided by subcontractors.
Train, manage, and motivate staff development.
Ensure all policies and procedures are adhered to, in line with current company policy, site policy and federal and state legislation.
Ensure Health and Safety is the top priority for team by holding daily health and safety meetings.
Communicate effectively with the customer to meet deadlines.
Drive a culture of excellence and drive continuous improvement.
Monitor the appearance of the premises; ensure it is kept clean, well-organized, fully stocked, and staffed.
Order supplies/ equipment as needed for services within budget.
Deal with client or employee complaints in an efficient and professional manner.
Direct completion of assigned tasks within estimated time frames and budget constraints.
Enforce work standards and review/resolve work discrepancies to ensure compliance with contract requirements.
Optimize planning, operations, and resources to ensure maximum capability is attained.
Process/review and approve payroll for the employees onsite.