Site Security Patrol Officer

Signal Security•Katy, TX

1d•Onsite

About The Position

Signal Security is looking for a security officer for parking lot patrol in Katy at a retail location. The officer will be in a company vehicle patrolling the parking lot as a deterrent. All shifts are available to work 24/7. Pay starts at $13.50/hr. Must have a security license and a driver's license. Position Summary: A Signal Patrol Officer will conduct patrols (foot and vehicle) for courtyards, offices, pools, and other high-value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety. All duties listed below are minimum requirements – additional duties listed in the site’s Post Orders are requirements as well.

Requirements

21 years of age or older
High school diploma or GED
Pass background check and drug test
Must have valid driver’s license and good driving record
Must have reliable transportation
Complete training modules within the first month
Excellent organization, oral, and written communication skills
Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
Must be able to move equipment weighing up to 20 pounds

Nice To Haves

Must have security license

Responsibilities

Will conduct and deliver various mobile security services while operating a company patrol vehicle that reflect the company’s values, expectations, and consistent service in alignment with site-specific instructions/post orders.
Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instructions/post orders.
The ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instructions, follow dress code and appearance standards and expectations.
Interacting with internal and external customers on site, cultivating a customer service relationship striving to provide peace of mind.
Consistently communicates with the Advanced Patrol Officer and/or the Branch Patrol Supervisor to promptly report any customer or property-related information and concerns.
Will be assigned a vehicle that the officer is responsible for during their shift, to include fueling, washing, interior cleanliness, and inspecting.
Responsible for the care of any Signal equipment assigned during shift, including radios, access keys/cards, uniforms, and devices, etc.
Manage daily activities while meeting key benchmarks and expectations set by the Branch Patrol Supervisor, such as reporting standards and service quality.
Consistently deescalate issues through communication in a professional and prompt manner.
Communicate with the Branch Patrol Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as client needs, route changes, and post order updates to ensure operational excellence and efficiency.