Site Security Director (Eastbay) CCW Required

HighCom Security Services•Oakland, CA

10d•$90,000 - $100,000•Onsite

About The Position

Directs and manages the day-to-day security operations for a large nonprofit organization site located in Oakland, serving hundreds of employees and thousands of daily visitors. Serves as the primary security authority and liaison between the client and HighCom Security Services. Oversees security personnel, procedures, training, and emergency preparedness while developing and implementing the strategic direction of the site’s security program tailored to the client’s operational needs.

Requirements

Associate degree or equivalent experience required
Minimum of four (4) years of progressively responsible security management experience
Training or demonstrated knowledge in report writing
Valid California Security Guard Card required
Must be eligible to legally carry a firearm (CCW), if required by assignment or client contract
Demonstrates excellent interpersonal, verbal, and written communication skills
Ability to exercise a high level of discretion, judgment, and professionalism
Strong organizational skills with the ability to multitask and follow assignments through completion
Ability to develop, manage, and support a detailed security budget and interpret data to identify trends and forecasts
Willingness and ability to perform standard security officer duties at the assigned site as required
Comprehensive knowledge of Microsoft Office applications, including Word, Excel, and Outlook
Employees in this position have access to sensitive security, client, and operational information. Information includes incident reports, emergency procedures, training records, security plans, personnel documentation, and related materials. This position requires strict adherence to company confidentiality standards, data protection policies, and applicable legal and regulatory requirements.

Nice To Haves

Military or law enforcement experience encouraged

Responsibilities

Oversees the entire security operation of the site and ensures the highest level of security services are consistently provided
Ensures security procedures deliver coherent, efficient, and comprehensive solutions for all site security needs
Maintains awareness of all security incidents and ensures accurate and timely documentation
Serves as the primary point of contact and liaison between the client and HighCom Security Services
Provides guidance and counsel to client leadership regarding security-related expectations
Maintains close vigilance of campus visitors while fostering a welcoming and professional environment
Monitors site-specific and surrounding areas for potential security threats
Maintains and updates the Emergency Procedures Manual and security protocols covering fire, natural disasters, and security threats
Continuously monitors local, national, and international threat levels and adjusts staffing, posture, and procedures accordingly
Enhances security operations through ongoing review of procedures, activities, training, and technology
Assesses and conducts training for security personnel and client staff
Trains new security staff on post orders, site-specific policies, and company procedures
Develops, schedules, and maintains a training calendar for recurring training, drills, safety meetings, and policy updates
Provides training to client staff, up to and including senior management, as required
Creates, updates, and enforces post orders, security policies, and procedures
Reviews reports, tracks activities, and provides recommendations for continuous improvement
Addresses concerns, complaints, and suggestions from security personnel, the client, and the public
Establishes and maintains strong working relationships with community partners and agencies, including local, state, and federal law enforcement
Coordinates with external agencies to support site security operations
Provides leadership, direction, and accountability for site security personnel
Performs additional security-related duties as required