About The Position

The SRE Engineering Enablement Team supports our CI Platforms, Developer Environments, tools, automation and processes that facilitate developers’ day-to-day work. We support the entire software development lifecycle (SDLC), including core developer tools and environments, build tools, code review, artifact management, CI, education, and documentation. Our customers are all engineers at Cisco. As a Site Reliability Engineer, you will be at the epicenter of our engineering transformation, where your technical decisions will have a direct, measurable impact on how our teams operate. You will be responsible for architecting the next generation of our developer platform, ensuring that our infrastructure is not just functional, but a catalyst for innovation. enable our engineers to easily, safely, and confidently experiment on and build great products.

Requirements

  • Bachelor's degree in STEM and 5+ years of relevant experience, or Master's degree in STEM and 3+ years of relevant experience or equivalent related work experience
  • 3+ years of professional experience writing production-grade code in Python or Ruby, specifically focused on tooling or automation
  • 3+ years of experience managing infrastructure-as-code (e.g., Terraform, Ansible) in environments supporting 500+ nodes or complex, high-frequency CI/CD pipelines.
  • Have experience with modern Unix/Linux operating systems/distributions.
  • Experience building and supporting tools for a quickly growing engineering organization (1500+ and growing).
  • Must be a U.S. Person (i.e. U.S. citizen, U.S. national, lawful permanent resident, asylee, or refugee) due to work in FedRAMP High or IL-5 environments.
  • May perform work that the U.S. government has specified can only be performed by a U.S. citizen on U.S. soil.

Nice To Haves

  • Experience in a hybrid cloud environment (bare metal, container orchestration, and managed cloud services).
  • Background in containerization technologies Docker, Kubernetes
  • Familiarity with DORA and SPACE published DevOps measurement metrics.
  • Deep interest in running highly resilient/scalable systems with an "owner/operator" mindset.
  • Proven ability to quickly learn and dive into new or unfamiliar technologies within a diverse toolset.

Responsibilities

  • Lead the design and platform evolution of critical infrastructure for building, testing, and deploying our cloud applications.
  • Spearhead the consolidation of disparate legacy tools into a modern, cohesive, and scalable developer platform.
  • Influence and drive operational excellence within the organization.
  • Learn and understand the priorities and practices of other engineering teams to design systems that work for them.
  • Work on cross-functional initiatives within Cloud Engineering and with non-technical stakeholders.
  • Practice sustainable incident responses (on call rotation) and blameless postmortems.

Benefits

  • medical, dental and vision insurance
  • a 401(k) plan with a Cisco matching contribution
  • paid parental leave
  • short and long-term disability coverage
  • basic life insurance
  • 10 paid holidays per full calendar year
  • 1 floating holiday for non-exempt employees
  • 1 paid day off for employee’s birthday
  • paid year-end holiday shutdown
  • 4 paid days off for personal wellness
  • 16 days of paid vacation time per full calendar year (for non-exempt employees)
  • flexible vacation time off program (for exempt employees)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter
  • up to 80 hours of unused sick time carried forward from one calendar year to the next
  • Additional paid time away may be requested to deal with critical or emergency issues for family members
  • Optional 10 paid days per full calendar year to volunteer
  • annual bonuses (for non-sales roles)
  • performance-based incentive pay (for sales roles)
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