Site Reliability Engineer

MSP•Plano, TX

13d•Hybrid

About The Position

Genesis10 is seeking a Site Reliability Engineer for a hybrid contract position with a Global Financial Institution. This role involves a 12+ month contract and requires 3 days onsite per week. The position is responsible for the reliability and support of the enterprise Container Platform, which spans on-premise and external clouds like Azure, AWS, and Google. The engineer will monitor and troubleshoot the platform, conduct in-depth analysis of systemic issues, and identify opportunities for automation and operational excellence.

Requirements

BS/MS degree in Computer Science or a related technical field
Minimum 5+ years of hands-on experience supporting Kubernetes, OpenShift, RKE, or EKS Container platforms
Experience with Python, Ansible, Golang, and shell scripting
Strong experience in major services related to Compute, Storage, Network, and Security
Experience with monitoring tools like Prometheus and Dynatrace, as well as cloud-native tools like Azure Monitor and Log Analytics
Strong understanding of complex IAM infrastructure, including Active Directory, Azure AD, and SSO solutions
Advanced knowledge of Linux OS, DNS, DHCP, Kerberos, and Windows Authentication
Experience with CI/CD tools such as Git/Jenkins and GitOps models
Excellent understanding of Linux/Windows operating systems administration
Experience in Container security and vulnerability remediation
Systematic problem-solving approach, sense of ownership, and drive
Excellent interpersonal, organizational, and communication skills

Nice To Haves

Kubernetes, OpenShift, or Terraform certifications are a plus
Experience in OpenShift, RKE, and CSP Kubernetes services such as AKS and EKS
Experience in Terraform, ArgoCD, Tekton, and K-native technologies
Experience in agile deployment methodologies (GitOps)
Knowledge of various container runtimes
Familiarity with the operator deployment pattern
Experience working in a highly available multi-datacenter environment
Experience working with monitoring tools such as Prometheus, Splunk, Dynatrace, or Sysdig
Understanding of cost management, inventory management, and FinOps models

Responsibilities

Monitor and troubleshoot Container platform (OpenShift), Rancher (RKE) and Azure (AKS) environment performance issues, connectivity issues, and security issues
Perform deep dives into systemic and latent reliability issues, including incident and problem management
Identify, analyze, and resolve infrastructure vulnerabilities and application deployment issues
Perform blameless RCA and partner with engineering and operation teams to roll out fixes
Manage application onboarding and provide troubleshooting support through the lifecycle of applications
Identify and drive opportunities to improve automation to reduce TOIL and improve operational excellence
Partner with risk and compliance teams to implement controls and remediate vulnerabilities
Ensure resiliency during implementation and identify/fix resiliency problems by collaborating with engineering teams
Act as a key stakeholder in the design of cloud services, working with Architecture, engineering, and product teams
Participate in 24x7 on-call coverage in a follow-the-sun model

Benefits

Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF, and Illinois)