Site Reliability Engineer, Enterprise Technology Services

Apple•Austin, TX

About The Position

Imagine what we could do together. At Apple, new ideas have a way of becoming excellent products, services, and customer experiences very quickly. Bring passion and dedication to your job and there’s no telling what you could accomplish! The people here at Apple don’t just build products - they craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At ETS Team, we take pride in developing groundbreaking, world-changing platforms and services. Our ETS applications play a crucial role in supporting the Apple ecosystem by offering identity management, factory and device support, infrastructure support, platform support, and collaboration tools. Whether you're logging into Apple, making a purchase, or enabling Apple devices, our applications are there every step of the way, ensuring a flawless and secure experience. We are seeking dedicated Site Reliability Engineers (SREs) at all levels of experience, from junior to senior, to join our teams. As Site Reliability and Operations Engineer (SRE), you’ll be part of the action—working closely with application teams to automate operations, optimize infrastructure, and solve issues in an exciting, fast-paced environment. You’ll play a vital role in ensuring that our systems are reliable, scalable, and high-performing.

Requirements

3+ years of experience in Site Reliability Engineering, DevOps, Software Engineering, or a related field experience with (Java) or scripting (Python / Bash / LUA)
Hands on experience in one or more databases (Relational / NoSQL like Oracle, MongoDB)
Education: Bachelor’s or Master’s degree in Computer Science or a related field (equivalent practical experience)

Nice To Haves

Hands on experience with monitoring and logging tools (e.g., Prometheus, Splunk, Grafana, CloudWatch)
Proficient in Linux, Networking concepts (TLS/SSL, DNS, Load Balancers, etc..) and troubleshooting skills in large scale environments
Source control management such as Git / Understanding of CI/CD, Release Engineering and DevOps
Understanding of security standards, policies, and cryptography
Experience with Incident / Problem management and RCA
Strong Network, Load Balancing (Nginx, Envoy, NetScaler) experience is a huge plus
Experience in webMethods development and administration
Good solid understanding using Kubernetes concepts such as networking, Storage, Secrets, Deployments, Containers. AWS or GCP are preferred.
Knowledge or experience in Governance and Compliance.
Understanding of SRE principles, including observability, error budgeting, service reliability measurements through SLA & SLO & SLI, corresponding telemetry standards and practices, and product feedback.