About The Position

The Customer Systems Team is looking for an experienced Site Reliability Engineer. In this role you will design, build and deliver highly scalable, reliable, secure cloud infrastructure which powers the applications and services used by Apple’s customers every day. You will work closely with cross functional teams, business leaders and other partners across Apple to implement new solutions. If infrastructure as code, automation and intelligent monitoring excites you then this is the job for you.

Requirements

  • 5+ years experience in designing and building resilient, large-scale, low latency, cloud and on-prem Infrastructure including Compute, Storage, and Network
  • Deep expertise in building, deploying and managing Kubernetes clusters using Spinnaker and Helm
  • Experience in monitoring using Splunk or ELK stack, Grafana, Prometheus, Alertmanager
  • Experience in setting up and managing CI/CD pipeline using Jenkins
  • Cloud architecture
  • Experience with Cassandra, MongoDB, Couchbase databases, AWS S3 or similar storage technologies
  • Experience deploying and supporting java applications
  • Deep understanding of networking protocols: DNS, TCP, HTTP/HTTPS
  • Excellent problem solving, critical thinking, and interpersonal skills
  • Experience in Linux Shell Scripting, Python, Terraform
  • BS or MS in Computer Science, or equivalent experience

Responsibilities

  • design, build and deliver highly scalable, reliable, secure cloud infrastructure
  • work closely with cross functional teams, business leaders and other partners across Apple to implement new solutions
  • building reliable, scalable, and secure Infrastructure as Code
  • Troubleshooting of application specific, network, system & performance issues in production during on-call rotations
  • Building automation tools to deliver infrastructure services reliably and in a repeatable fashion
  • Collaborating cross-functionally with distributed teams of software engineers, quality engineers, or other site reliability engineers to gather, analyze, and define non-functional/technical requirements and drive its implementation
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