Site Reliability Engineer ID60188

AgileEngine • Downey, CA

1d • Hybrid

About The Position

We are looking for an SRE Operations Engineer to keep production and staging environments running reliably across a cloud-based SaaS platform. You’ll respond to live incidents, reduce operational toil through automation, and improve observability using Kubernetes, Terraform, Grafana, and AWS. This is a hands-on role with real ownership across CI/CD pipelines, GitOps workflows, and on-call rotations.

Requirements

• 2+ years of experience in Site Reliability Engineering, DevOps, or Production Operations
• Experience with AWS supporting production environments
• Experience supporting production SaaS applications
• Strong understanding of CI/CD systems such as GitHub Actions, Jenkins, or CircleCI
• Experience with GitOps and strong Git fundamentals
• Experience using GitHub, Jira, and Confluence in collaborative environments
• Experience with Kubernetes such as EKS or kOps
• Experience with Docker and containerization
• Experience with observability tools such as Grafana, Prometheus, Loki, or PagerDuty
• Experience with scripting languages such as Bash, Python, or Go
• Experience with Infrastructure as Code such as Terraform or Helm
• Ability to work within structured operational processes and SLAs
• Strong written and verbal English communication skills
• Self-driven with a growth mindset

Nice To Haves

• AWS certifications such as Solutions Architect, DevOps Engineer, or SysOps Administrator
• Experience in multi-tenant SaaS environments
• Experience working in globally distributed teams
• Familiarity with ChatOps practices
• Experience improving monitoring quality and reducing alert fatigue

Responsibilities

• Monitor and support production and staging environments in real time, ensuring high availability, performance, and stability
• Respond to incidents, perform triage and root cause analysis, and contribute to post-incident reviews and remediation efforts
• Participate in an on-call rotation with defined SLAs
• Handle ad-hoc and unplanned operational requests from Product, Support, and internal teams
• Maintain and enhance monitoring, alerting, dashboards, logs, and metrics, and improve observability practices
• Support CI/CD pipelines, production releases, and GitOps workflows
• Contribute to automation efforts to reduce operational toil
• Maintain and improve Kubernetes-based infrastructure and containerized workloads
• Support Infrastructure as Code practices and ongoing environment improvements

Benefits

• Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
• Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
• Exciting projects: Modern solutions with Fortune 500 and top product companies.
• Flextime: Flexible schedule with remote and office options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees