About The Position

As a Site Reliability Engineer, you will play a critical role in ensuring the availability and performance of our customer-facing platform. You will work closely with DevOps, DBA, and Development teams to provision and maintain infrastructure, deploy and monitor our applications, and automate workflows. Your contributions will have a direct impact on customer satisfaction and overall experience.

Requirements

  • Hands-on experience with AWS is a must-have.
  • Proficiency analyzing application, IIS, system, security logs and CloudTrail events
  • Practical experience with CI/CD tools such as GitHub Actions, Jenkins, Octopus
  • Experience with observability tools such as New Relic, Application Insights, AppDynamics, or DataDog.
  • Experience maintaining and administering Windows, Linux, and Kubernetes.
  • Experience in automation using scripting languages such as Bash, PowerShell, or Python.
  • Configuration management experience using Ansible, Terraform, Azure Automation Run book or similar.
  • Good Understanding of networking (VNET, subnet, private link, VNET peering).
  • Familiarity with cloud concepts including certificates, Oauth, AzureAD, ASE, ASP, AKS, Azure Apps, Load Balancers, Application Gateway, Firewall, Load Balancer, API Management, SQL Server, Databases on Azure
  • 5+ years of experience in SRE or System Administration role
  • Demonstrated ability building and supporting high availability Windows/Linux servers, with emphasis on the WISA stack (Windows/IIS/SQL Server/ASP.net)
  • 3+ years of experience with CI/CD tools
  • 3+ years of experience working with cloud technologies including AWS, Azure.
  • 1+ years of experience working with container technology including Docker and Kubernetes.
  • Comfortable using Scrum, Kanban, or Lean methodologies.

Nice To Haves

  • Experience with SQL Server database maintenance and administration is preferred.

Responsibilities

  • Manage, monitor, and maintain highly available systems (Windows and Linux)
  • Analyze metrics and trends to ensure rapid scalability.
  • Address routine service requests while identifying ways to automate and simplify.
  • Create infrastructure as code using Terraform, ARM Templates, Cloud Formation.
  • Maintain data backups and disaster recovery plans.
  • Design and deploy CI/CD pipelines using GitHub Actions, Octopus, Ansible, Jenkins, Azure DevOps.
  • Adhere to security best practices through all stages of the software development lifecycle
  • Follow and champion ITIL best practices and standards.
  • Become a resource for emerging and existing cloud technologies with a focus on AWS.
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