Senior Site Reliability Engineer - Remote

UnitedHealth Group•Eden Prairie, MN

23h•Remote

About The Position

Our Optum Serve IT team develops cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care’s most complex challenges. To support this mission, OSIT has initiated a multi‑year modernization program aimed at updating and enhancing enterprise technology systems in accordance with modern design standards. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together. The Site Reliability Engineer will architect, develop, and maintain Optum Serve’s cloud environment in both the commercial and government cloud. The role will work closely with software engineers, architects, and DevOps engineers to architect and maintain a secure, resilient and high performance cloud infrastructure. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

6+ years of experience working within a cloud engineer/SRE role
Experience with infrastructure as code (IaC) tools like Terraform, Pulumi
Experience with Kubernetes deployment tools like Helm, ArgoCD, Flux
Experience supporting infrastructure in production cloud environments
Some experience with monitoring tools (Azure Monitor, Splunk, Dynatrace, Graphana, Prometheus)
Experience working with RESTful services
Expert knowledge of a cloud service provider
Expert knowledge and hands on production experience in Kubernetes (bare metal or managed) cluster setup and management
Knowledge of Encryption, Public Key Infrastructure (PKI), understanding of OWASP
Understanding of identity and access management (IAM)
Familiarity with IDEs and Source Control tools like Visual Studio Code and Git
Proven solid awareness of networking and internet protocols
Available and willing to be 24/7 on-call rotation
United States citizenship is required for this position

Nice To Haves

Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, Math, Physics
Master’s Degree with coursework focused on advanced algorithms, mathematics in computing, data structures or related field
Expert knowledge of Azure
Demonstrate passion about infrastructure automation
Proven ability to prioritize work in a fast-paced environment

Responsibilities

Build, maintain, and operate IaaS and PaaS infrastructure in Azure commercial and government clouds
Work closely with dev teams to identify and measure SLOs, SLAs and SLIs
Act a strong contributor to development of platform services including architecture, provisioning, configuration, deployment, and support
Perform integrations with central logging, metrics dashboards, instrumentation, incident monitoring and management
Build/integrate/administer systems and tools that enable engineering teams to observe their applications in production with autonomy (Dashboards, APMs)
Support software and/or cloud-infrastructure in an on-call rotation basis
Assist with identification and remediation of technical problems at the root cause by continuously implementing automation, self-healing, and real-time monitoring to production systems
Maintain and improve operational tooling, frameworks
Build frameworks that test the performance and resiliency of our platform services/tools
Automate alerts for metrics on performance, cost, vulnerabilities, risk, compliance violations
Improve processes and champion automation of any manual items around support