About The Position

SpaceX is developing Starlink, a broadband internet system comprising a large satellite constellation, consumer receivers, and supporting software. The Site Reliability Engineer will improve the use of deployed hardware and help deliver a reliable satellite internet experience to customers around the world. The role involves owning challenging problems and developing solutions with a collaborative engineering team; aerospace experience is not required. The engineer will work across the service lifecycle, from inception and design through deployment, operation, and iterative refinement. The position focuses on distributed systems, deployment and monitoring infrastructure, large-scale compute clusters, and performance improvement.

Requirements

  • Bachelor’s degree in computer science, information systems/IT, or an engineering discipline and at least 1 year of professional experience in systems administration, site reliability engineering, or DevOps; alternatively, at least 3 years of such professional experience in lieu of a degree.
  • At least 1 year of professional experience with Linux operating systems.
  • Willingness to work extended hours and weekends when needed.

Nice To Haves

  • At least 1 year of experience with Python and Python-based development frameworks.
  • Experience with Kubernetes and Istio for on-premise deployment.
  • Experience troubleshooting hardware and network-layer issues.
  • Programming experience in Python, C#, Java, Scala, Go, or similar languages.
  • Good understanding of version control, testing, continuous integration, build, deployment, and monitoring.
  • Strong understanding of virtualization and hypervisor technologies.
  • Knowledge of the Linux boot process and systems configuration.
  • Deep understanding of testing, continuous integration, build, deployment, and continuous monitoring.
  • Experience automatically managing dozens, hundreds, or thousands of servers, for example with Terraform or Ansible.
  • Strong TCP/IP networking knowledge.
  • Excellent communication skills, including communicating with customers, peers, and management in formal and informal situations.

Responsibilities

  • Upgrade distributed systems to support sharding and geo-redundancy across multiple data centers.
  • Advance deployment, monitoring, and alerting infrastructure to support a multi-region environment.
  • Manage petabyte-scale bare-metal compute clusters.
  • Collaborate with engineers across programs to create operable, scalable, and maintainable products.
  • Participate throughout the software development lifecycle, from service inception and design through deployment, operation, and iterative refinement.
  • Identify performance bottlenecks and apply performance improvement techniques.

Benefits

  • Potential eligibility for long-term incentives in the form of company stock or long-term cash awards, discretionary bonuses, and an Employee Stock Purchase Plan allowing employees to purchase additional stock at a discount.
  • Comprehensive medical, vision, and dental coverage.
  • 401(k) retirement plan.
  • Short- and long-term disability insurance.
  • Life insurance.
  • Paid parental leave.
  • Various other discounts and perks.
  • Accrual of 3 weeks of paid vacation.
  • Eligibility for 10 or more paid holidays per year.
  • Paid sick leave under company policy.
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