Site Reliability Engineer (Starlink)

SpaceX•Hawthorne, CA
•$135,000 - $195,000

About The Position

SpaceX is developing Starlink, a broadband internet system composed of satellites, consumer receivers, and software. As a Site Reliability Engineer on the Starlink program, you will improve the use and reliability of deployed hardware and help provide customers with a strong satellite internet experience. You will own challenging problems and work with engineers to design and deliver solutions that support SpaceX’s mission. The role involves improving distributed systems and the infrastructure used to deploy, monitor, and operate services in a multi-region environment. You will help manage large-scale bare-metal compute clusters, collaborate across programs, and participate throughout the software development lifecycle, including design, deployment, operation, and iterative improvement.

Requirements

  • A bachelor’s degree in computer science, information systems/IT, or an engineering discipline and at least 1 year of professional experience in systems administration, site reliability engineering, or DevOps; alternatively, at least 3 years of professional experience in one of those fields in lieu of a degree.
  • At least 1 year of professional experience with Linux operating systems.
  • Willingness to work extended hours and weekends when needed.

Nice To Haves

  • At least 1 year of experience with Python and Python-based development frameworks.
  • Experience with Kubernetes and Istio for on-premise deployment.
  • Experience troubleshooting hardware and network-layer issues.
  • Programming experience in Python, C#, Java, Scala, Go, or similar languages.
  • Good understanding of version control, testing, continuous integration, build, deployment, and monitoring.
  • Strong understanding of virtualization and hypervisor technologies.
  • Knowledge of the Linux boot process and systems configuration.
  • Deep understanding of testing, continuous integration, build, deployment, and continuous monitoring.
  • Experience automatically managing dozens, hundreds, or thousands of servers, such as with Terraform or Ansible.
  • Strong TCP/IP networking knowledge.
  • Excellent communication skills, including the ability to communicate with customers, peers, and management in formal and informal situations.

Responsibilities

  • Upgrade existing distributed systems to become sharded and geo-redundant across multiple data centers.
  • Advance deployment, monitoring, and alerting infrastructure to support a multi-region environment.
  • Manage petabyte-scale bare-metal compute clusters.
  • Collaborate closely with engineers across programs to create operable, scalable, and maintainable products.
  • Engage throughout the software development lifecycle, from service inception and design through deployment, operation, and iterative refinement.
  • Identify performance bottlenecks and apply performance-improvement techniques.

Benefits

  • Potential eligibility for long-term incentives in the form of company stock or long-term cash awards.
  • Potential discretionary bonuses.
  • Ability to purchase additional stock at a discount through an Employee Stock Purchase Plan.
  • Comprehensive medical, vision, and dental coverage.
  • 401(k) retirement plan.
  • Short- and long-term disability insurance.
  • Life insurance.
  • Paid parental leave.
  • Various other discounts and perks.
  • Up to 3 weeks of accrued paid vacation.
  • 10 or more paid holidays per year.
  • Paid sick leave pursuant to Company policy.
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