Site Reliability Engineer

MSP•Charlotte, NC

3d•Onsite

About The Position

Genesis10 is seeking a SRE Lead for a contract position with a Global Financial Institution in Charlotte, NC. This is a 12+ month contract opportunity. The role is responsible for designing and leading the Site Reliability Engineering (SRE) strategy across banking and payments environments. The SRE Lead will establish SRE standards, drive automation, and implement learning practices to improve resilience and reduce operational incidents. This is a key transformation leadership position focused on turning a traditional support organization into a data-driven reliability engineering function.

Requirements

8+ years of relevant experience
Proven experience as a transformation leader, turning a traditional support organization into a data-driven reliability engineering function
Must have successfully led an SRE transformation in a large regulated enterprise
Skilled in resilient engineering, risk control, and scaling operations across complex banking and payments environments
Experience with Information Security Engineering, Project Testing, Implementation, and Release Management
Background in the US Banking and Payments domain
This role is for a leader with SRE experience, not a hands-on SRE engineer

Nice To Haves

Demonstrated ability to be flexible, navigate ambiguity, and quickly establish credibility among technical peers
Excellent written and verbal communication skills

Responsibilities

Lead Site Reliability Engineering (SRE) strategy, automation, reliability by design, and observability
Reduce incidents and improve recovery time
Implement SLO/SLI/error-budget frameworks at scale
Drive the transformation of a traditional support organization into a data-driven reliability engineering function
Show tangible reductions in incidents, Mean Time To Recovery (MTTR), operational toil, and reliability risk
Influence senior executives to change how reliability is measured and funded

Benefits

Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
Behavioral Health Platform
Medical, Dental, Vision
Health Savings Account
Voluntary Hospital Indemnity (Critical Illness & Accident)
Voluntary Term Life Insurance
401K
Sick Pay (for applicable states/municipalities)
Commuter Benefits (Dallas, NYC, SF, and Illinois)