Site Reliability Engineer
About The Position
MaintainX is seeking a Site Reliability Engineer to enhance the platform's reliability, observability, and developer autonomy as it scales. This role involves partnering with product and platform development teams to improve service stability, resilience, and operational readiness. The engineer will collaborate on designing for reliability, establishing ownership and standards, and building shared tooling. Additionally, they will contribute to company-wide initiatives on reliability software development, including observability standards, incident response, and service health metrics, promoting industry best practices at scale. This position is ideal for a developer who excels at cross-team collaboration, influences technical direction through strong development practices, and translates reliability principles into practical, scalable systems.
Requirements
- Deep understanding of observability practices in a distributed system environment and how it influences system design and team behaviour
- Practical experience with SRE concepts (SLOs, error budgets, incident management)
- 3–5+ years in software development, SRE, DevOps, or production development roles with experience operating production systems
- Proficient in cloud-native platforms and infrastructure-as-code concepts and tools
- Working knowledge of at least one programming language (TypeScript/Node.js is a plus)
- Excellent communication and collaboration abilities across technical and non-technical teams
- Ability to translate complex reliability concepts into actionable guidance
- You enjoy enabling teams to succeed independently and measuring success by reduced dependency on you
Responsibilities
- Assess service maturity and provide insights to development teams
- Partner with development teams to implement observability best practices
- Enable development teams to become autonomous with their service deployment, support, and infrastructure
- Mentor developers on reliability practices, focusing on making them self-sufficient
- Act as the bridge, ear and eyes of the Platform Division teams to drive tooling and practice adoption across development teams
Benefits
- Commission
- Annual bonus
- Equity
- Health coverage
- Retirement plan
- Leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
