Software Engineer

Cisco•Milpitas, MI

About The Position

We are currently looking for a Site Reliability Engineer to join the Intersight SRE team as part of Cisco's Data Center Compute portfolio. Cisco Intersight is a cloud and on-premise based system management platform for Cisco UCS (Unified Computing System), and other Data Center products. It provides actionable intelligent level of management that enables IT organizations to analyze, simplify and automate their environments. It is driven by analytics and machine learning to provide actionable intelligence for IT operations management. Intersight Virtual Appliance is the on-premises solution that runs the Intersight capabilities in a Virtual Appliance. As a Site Reliability Engineer on the Intersight team, you will help build and operate highly available, scalable, and secure cloud infrastructure. You will work across cloud infrastructure, Kubernetes, automation, observability, CI/CD, and production reliability while partnering closely with software engineering, security, and product teams. A successful candidate will bring strong technical and operational expertise in cloud-native technologies and thrive in a fast-moving environment. You will solve complex reliability problems, automate operational work, and help improve the availability, scalability, security, and efficiency of Intersight. You should be comfortable solving complex technical problems, learning new technologies, and working independently in a fast-paced environment. You care deeply about engineering quality, customer impact, and continuous improvement. You should be passionate about reliability, automation, quality, and customer experience and be comfortable working in collaborative, self-organizing teams. This is an opportunity to make a meaningful impact on a large-scale cloud platform.

Requirements

Bachelor’s +5 years of related experience, or Master’s +3 years of related experience or PhD +0 year of related experience.
Experience designing and implementing scalable, reliable, and production-ready solutions.
Experience with cloud platforms, preferably AWS, and Infrastructure as Code (IaC) using Terraform or Ansible.
Experience with Linux, Docker, Kubernetes/EKS, networking, security, and CI/CD.
Experience with observability and monitoring platforms, including metrics, logging, tracing, dashboards, and alerting.
Proficiency in Python, Go, or similar programming languages, with a strong understanding of software development principles.

Nice To Haves

Experience building and operating highly available cloud platforms and infrastructure at scale.
Ability to handle multiple competing priorities in a fast-paced environment
Passion for learning and applying new technologies to deliver customer impact.
Strong communication skills with the ability to translate complex technical concepts and influence across diverse teams.
Experience with cloud, infrastructure, or application security and security best practices is a plus.
Experience providing technical leadership and mentoring engineers is a plus.
Relevant certifications such as CKA, CKAD, AWS Certified DevOps Engineer, or equivalent cloud/security certifications.

Responsibilities

Design, build, automate, and operate reliable cloud infrastructure supporting Intersight at scale.
Improve service reliability through monitoring, observability, automation, capacity management, and SRE best practices.
Troubleshoot complex production issues, perform root cause analysis, and drive corrective actions to prevent recurrence.
Build automation and tooling using Python, Go, Terraform, Ansible, and CI/CD technologies to reduce operational toil.
Collaborate with software engineering, security, and platform teams to improve scalability, availability, security, and operational efficiency.
Participate in production operations, releases, and on-call responsibilities.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
flexible vacation time off program (exempt)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
annual bonuses
performance-based incentive pay
restricted stock units