Site Reliability Engineer II

KFC • Louisville, KY

6d

About The Position

SRE II is responsible for leading SRE initiatives such as meeting SLI/SLOs for critical applications, deployment of monitoring and logging tools, creation of automation with the goal of reduction of toil within the environment. SRE II leads KFC SRE in delivering a blameless RCA to improve KFC’s systems. They are to work cross-functionally with product owners to agree about SLI/SLOs for each critical application. SRE II is there assist in the design and building of cloud-based infrastructure observability to improve performance, cost, and reliability. SRE II is also the resident expert for the SRE team when it comes to deployment of IaC for a containerized environment.

Requirements

• 5+ or more years of IT experience
• 1+ years in a professional technical role with multi-cloud experience preferred: Azure AWS, GCP
• 1+ years of experience with bash and/or Linux command-line utilities
• 1+ years of experience in Python, Go, REST APIs, GraphQL.
• 2+ years experience with industry-standard observability tools such as DataDog, Elastic, Dynatrace, etc.
• Expertise in CI/CD best practices and methodologies: GitLab
• Experience with DevOps based Infrastructure as Code toolkits such as Terraform, Ansible, etc.
• Working experience with Incident and Problem tracking systems (i.e. ServiceNOW, Jira, etc. )
• Excellent collaboration skills with multiple engineering functions, business leaders, vendors, exhibiting excellent teamwork and strong verbal and written communication skills along with strong troubleshooting and analytical skills
• Understanding of current trends of large-scale infrastructure environments
• Proven ability to work autonomously focused on long-term results

Nice To Haves

• Bachelor’s Degree preferred

Responsibilities

• Automation – Lead the SRE team’s goal of elimination of TOIL through automation of processes, creation of tools, etc.
• Infrastructure as Code – Work cross collaboratively with Platform Engineering, Development, and Product teams to design, deploy, and maintain cloud native applications and infrastructure.
• Observability – Actively monitoring KFC environments utilizing tools such as Data Dog, etc. to proactively identify issues within the KFC production environment. Rotational on-call system to support the infrastructure 24/7/365.
• Complex Distributed System Troubleshooting – Provide SRE support to KFC platforms and stakeholders through investigation, analysis, leading technical resolution, and post-mortem actions. Deliver root cause analysis and corrective actions after critical incidents within the SLA listed.
• Design - Collaborate with Product Owners to determine SLI/SLOs for projects within scope. Design and develop a dashboard to hold SLI/SLO standards
• Deploy - Configure monitoring and logging tools used for generating alerts about the health of our systems and applications

Benefits

• medical
• dental
• vision
• legal
• accidental death and dismemberment
• FSA/HSA (depending on enrolled medical plan)
• short-term disability
• long-term disability
• life insurance
• 401(k) plan
• 4 weeks of vacation
• paid sick leave
• 10 paid holidays
• a floating day off
• half day Fridays year-round
• 2 paid days for volunteer time each calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level