Site Reliability Engineer I

Global Payments Inc. • Tempe, AZ

2d

About The Position

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a Site Reliability Engineer I to join our ever-evolving Site Reliability Engineering (SRE) Team and help shape the future of global commerce. In this role, you’ll help power the reliability, performance and scalability of the critical platforms that support millions of payment transactions worldwide. Working at the intersection of software engineering and operations, you’ll contribute to building resilient, automated and self-healing systems that keep businesses running and customer experiences seamless. This is an opportunity to grow your technical expertise, influence how reliability is engineered across our environment and play a meaningful role in advancing Global Payments’ mission to deliver secure, innovative and dependable payment technology at scale.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Business/Management Information Systems or a related field.
• Foundational knowledge of one or more programming languages and a strong interest in applying software engineering principles to infrastructure and operations challenges.
• Understanding of Unix/Linux operating systems, networking concepts such as Transmission Control Protocol/Internet Protocol (TCP/IP), routing and network topologies, or a willingness to build expertise in these areas.
• Analytical problem-solving skills with the ability to evaluate issues, follow structured approaches and deliver effective solutions.
• A collaborative and growth-oriented mindset, with the ability to build strong working relationships and continuously learn in a fast-paced technology environment.

Nice To Haves

• Exposure to cloud platforms, infrastructure automation, DevOps or GitOps practices through academic, personal or professional projects.
• Experience using monitoring, observability or incident management tools to improve system reliability and performance.
• Demonstrated curiosity for identifying opportunities to improve processes, automate repetitive work and enhance engineering efficiency.

Responsibilities

• Drive platform reliability and resilience by identifying potential points of failure, validating system behavior through testing and contributing solutions that strengthen service availability and business continuity.
• Advance automation and self-service capabilities that reduce operational complexity, improve engineering efficiency and enable teams to deploy and manage services with greater speed and confidence.
• Influence performance and scalability improvements by analyzing system behavior, uncovering optimization opportunities and helping evolve platforms to support future business growth.
• Increase operational visibility and responsiveness through effective monitoring, alerting and observability practices that accelerate issue detection and improve service health outcomes.
• Strengthen customer and business confidence by helping ensure production environments remain secure, highly available and capable of delivering reliable payment experiences.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level